One Planet. One Health – Danone and GreenPlus

“The health of people and the planet are intertwined.  You can’t have one without the other”, states Mark Stafford, Nature and Sustainability Manager at Danone, Wexford.

Danone’s mission is to bring health through food to as many people as possible with high quality products contributing to all life stages. This is where sustainability and the environment comes in and it is one of the four key pillars at the company – they have now adopted ‘nature’ as a business fundamental for all supply points and sustainability roadmaps for their brands.

The company used Enterprise Ireland’s GreenPlus scheme to empower line management and teams to manage and improve energy performance at basic unit level and they have now achieved certification to the prestigious ISO 50001 International Energy Management Standard.  This standard aims to help organisations to continually reduce their energy use and therefore their energy costs and their greenhouse gas emissions.

Through their work with GreenPlus, the Energy Management System (EnMS) at Danone has now been implemented successfully across the site, system accreditation has taken place and a number of energy saving opportunities have been identified. This has enabled the company to implement solutions and their annual energy savings are now measured and verified.

So how was their journey with Enterprise Ireland’s GreenPlus and what were their main challenges? Peter Pearson, Nature Co-ordinator explains: “We started looking at the gaps and found the biggest gap was metering.  Data monitoring and reporting systems presented a challenge as the metering available on-site did not satisfy our requirements with regard to reporting detail and frequency”.

“Going down the ISO 50001 route focused our minds on the areas we needed to tackle. It raised awareness within the company.  It identified savings and improved our knowledge on the use of energy onsite.  We found the process easy to navigate and it was fairly straightforward. It was great to have the support of Enterprise Ireland and it was very helpful.”

Danone aims to become carbon zero across their value chain by 2050 and to do that all elements of the business need to become carbon neutral. “Our plant in Co. Wexford has become the first infant formula production site in the world to be certified as carbon neutral.”

“Our net zero carbon rating has been certified by the Carbon Trust, an independent global climate change and sustainability consultancy,”  said Stafford

Explaining the benefits across Danone of engaging with GreenPlus, he pointed out that “We needed buy in from management which we quickly achieved and it was also important to make all employees aware of where we needed to get to and our ambitions. We weren’t surprised that through the GreenPlus process we identified many opportunities – we knew they were there but just didn’t have visibility of them.  The process helped us to pinpoint exactly where we needed to make improvements”.

“As part of our roadmap for the project there was also a huge focus on energy reduction and efficiencies and implementation of the ISO 50001 was crucial to that journey”.

From a business perspective, Mark Stafford and Peter Pearson point out that consumers and customers are looking for sustainability more and more and all the research backs this up.  The expectation is there and that goes for all activities within a company.

“The feedback is that people want more sustainably produced products and environmentally friendly products.” 

“All employees are now aware of where we need to get to.  We have nature champions across our business units and they are now bringing in their own ideas in relation to sustainability and the environment for our brands.  There are a lot of projects now going on in the company. This includes our intention for all of our supply points and business units to be BCorp certified. We know where we are and where we need to get to and what we want to achieve.  We are very focused.”

 To get your business ready for a green future visit Climate Enterprise Action Fund or contact the Climate Action Team

Webinar Series: Free Trade Agreements



EU Free Trade Agreements (FTAs) with Canada, Japan, Mexico and South Korea enable Ireland to increase its trade, GDP and national income. The FTAs allow Irish exporters to explore new opportunities as market access increases and they benefit from competitive advantage in doing business in these countries.

Join Enterprise Ireland as it hosts a webinar series on Free Trade Agreements and doing business in these four export markets: Canada, Japan, Mexico and South Korea.

Each webinar will be opened by Robert Troy TD, Minister of State Department of Enterprise, Trade and Employment with responsibility for Trade Promotion. The webinars feature contributions from market experts and guest speakers from Irish companies who will share their experiences on doing business in specific markets.

If you’re considering exporting to these markets, or scaling your existing export business, these webinars are for you.

Click on the links below to register for upcoming webinars.

Doing Business in Japan

Thursday, 17 June 2021, 9am BST

The EU Japan Economic Partnership Agreement provides a positive backdrop to Ireland Japan trading relations. This webinar will explore the experiences of key Irish business interests in Japan, and will outline the knowledge, networks and access supports available to capitalise on what is an increasingly important market for ambitious Irish exporters.

For the full agenda and to register, click here.

 

Doing Business in Mexico

Tuesday, 22 June 2021, 3pm BST

With duty-free trade on most goods and a simplification of the customs procedures, the latest 2018 EU-Mexico trade agreement has improved the already positive and prosperous relationship between Ireland and Mexico. This webinar features two market experts who will highlight opportunities and explain business culture and processes, as well as providing practical guidance for market entry.

For the full agenda and to register, click here.

 

Doing Business in South Korea

Thursday, 24 June 2021, 9am BST

The EU-South Korea FTA can provide enhanced business opportunities for Irish businesses. This webinar brings together experts on the topic to provide knowledge and insights on key elements of the FTA, and to enable Irish businesses to make use of the FTA to its fullest in doing business in South Korea.

For the full agenda and to register, click here.

Doing Business in Canada


Tuesday, 25 May 2021, 3pm BST

Attendees will learn more about the opportunities available in the Greater Montreal region, the Comprehensive Economic and Trade Agreement (CETA) between Canada and Europe, and what incentives are available to Irish companies looking to expand in North America.

Watch back on-demand, available here.

Key questions to ask at your Canadian Market Advisor meeting

Canada is an affluent, high-tech industrial society with a market-oriented economy, low inflation and high living standards and has recently strengthened its close trading relationship with Ireland.

If you are considering doing business in Canada, your first step should be a call with our team in Toronto.

    The questions below were designed to help Irish businesses get the best out of their first Market Advisor call

    • What should I be aware of as I start to think about exporting to Canada?
    • Do I need to localise my products or services for Canada in any way?
    • Are there any differences between Canada and the USA market?
    • Is there a trade deal or are there any trading barriers I should be aware of?
    • Do I need a local presence and is it easy to establish one?

    Set up a call with our team in Toronto today and also check out our Going Global Guide.

     

    Enterprise Ireland’s top tips for entering the Canadian market can be viewed by clicking the graphic below.

    Evolve UK  Report – UK Local Authority Report: An Overview

    The UK remains the largest export market for indigenous Irish companies.

    A new focus for Enterprise Ireland in the UK is to support Irish companies looking to enter the UK Local Authorities space.

    This report examines:

    Where the requirements are

    Who makes the decisions

    What is the purchasing process

    In short how do you sell to the local authority market. As with any sales process it starts with really knowing and understanding your customer. Read the below report to learn more.

     

    Vivian Farrell, CEO Modular Automation

    Modular Automation: Creating and nurturing the women leaders of tomorrow in Ireland’s engineering sector  

    What do you do to promote gender balance in an industry when there are simply not enough women actually coming through the educational process? This was the issue faced by Shannon-based Modular Automation, a cutting-edge provider of complete automation integration solutions for the medtech sector in Ireland, Europe, North America and beyond. Engineering, particularly electrical and mechanical, tends to be very male-dominated, a fact discovered by Modular’s CEO, Vivian Farrell.

    With a background in strategic marketing and working at a management level in Bank of Ireland, Sherry Fitzgerald and Vodafone, Vivian joined Modular seven years ago to head up their brand marketing and communications. “After spending 11 years with Vodafone in their headquarters, I wanted to explore something different as I had three small children by then. I decided to move back to Tipperary, near to where I was from, and discovered that the west of the country was a hotbed for medtech, with a lot of big names here. I didn’t know a lot about the industry but I was interested, and when a marketing role came up in Modular, I decided to go for it.”

    As a non-engineer and a woman, Vivian found herself something of a rarity in the industry. “It’s unusual to come across another female CEO in these circles, or women in leadership roles, because engineering tends to be quite male-dominated. Things are changing but it’s slow.

    Currently, there are 170 people on the Modular team. Creating a gender balance is extremely important to us and we have a number of initiatives to boost this.” says Farrell.

    “Currently we’re at 10%, which isn’t exactly where we want to be, but it reflects the type of business that we’re in. We’ve set ourselves a target as a management team of getting to 30% by 2025. The 10% are mostly outside of the core engineering roles in our business.”

     

    New initiatives

    Their gender-balance target is ambitious, but Vivian says they are working hard to achieve it. “In the last 12 months we introduced paid maternity leave, something that’s very common in the multinational space, but more unusual for an SME. We put this into place to promote a better gender balance – but also to compete with those multinationals for talent. We also celebrate any big days, for instance, we celebrated International Women’s Day by giving every woman in the business a copy of Michelle Obama’s book, ‘Becoming’.

    “We’re also very vocal about being inclusive as a company and talking about our 30% goal – this in a way is setting out our stall for potential employees.” says Farrell.

    Like many companies in the sector, Modular also offers an apprentice scheme. “Traditionally our apprentice schemes would be in electrical engineering and tool-making – we have not had even a single female application for these. But we are rolling out new apprenticeships to other areas of the business, and I think that will provide another career path for women.”

     

    Back to the start

    In such a male-dominated industry, change takes time, and Vivian believes it needs to go back to the schools. “Female applicants are still few and far between. So it’s a long game – we need to be engaging with girls at Junior Cert stage or even earlier. We are seeing little glimmers of success; for me, in the role that I’m in, I feel the responsibility of showing girls that they can get to a leadership role in the industry.

    “I’m involved in an initiative called Explore Engineering, which is led by key business leaders in the Midwest, along with the two main educators, UL and LIT. Our role is to increase the supply of engineers into the Midwest region; a key part of that is to get girls to consider engineering as a career choice. So for us at Modular, we are going to schools and talking to the students, building relationships with the principals and career guidance teachers, encouraging skill-building visits to us and other businesses, getting them to meet some of our younger engineers to learn more about the job.”

    The battle, then, is to get women into the industry first, then to nurture their talent to get them into a leadership role. “It’s not easy to be the only woman in a big team of men and it’s about nurturing them and keeping an eye on them to make sure they progress. As a leader, you have to be aware of that and ensure you have strategies in place to help them prosper in those types of environments. For instance, offering greater flexibility so parents can juggle caring and their jobs by offering working from home options or allowing flexible working hours to accommodate the school run – which I have myself.

    “Being a working mum myself, I know what it’s like and what you need, so I can bring that understanding to the organisation to try and make it a better place for women to work.”

    Ultimately, however, getting that balance is worthwhile on a business level, Vivian explains.

    “Our business is built on designing and building equipment, creating new solutions; that environment requires a high level of creativity and idea generation so therefore needs as much diversity of thought and opinions as possible.

    But while organisations can make a change on a small and local level, ultimately, we need to change on a national level. “This is such a difficult, complicated topic, and it has to be a national conversation in order to change things,” says Vivian. “Organisations like Enterprise Ireland have a part to play, and something like The Level Project will certainly help to bring the topic into the spotlight. Having two daughters myself, I’ve seen the lack of awareness as they go through school. It’s a cultural change so it takes time.”

     

    Start improving gender balance in your company with The Level Project Toolkit.

    Patrick Torrekens, Head of the Enterprise Ireland BeNeLux

    Market Watch – Benelux

     

    Overview

    • The BeNeLux countries (Netherlands, Belgium and Luxembourg) are working hard to return to normal business practise.

    • Health and safety remain a prime concern so remote working and virtual meetings will continue to be in place for some time to come.

    • Continued communication with clients is vital.

    • Opportunities are available in the biopharma, digital connectivity, and biotech sectors.

    Like the rest of Europe, the BeNeLux countries are working hard to return to some level of normality after Covid-19. And Patrick Torrekens, Head of the Enterprise Ireland BeNeLux team, says despite the fact that remote working remains in place, business is beginning to pick up in the region.

    “Just like many people across the world, I have been working from home for the past few months and here in the BeNeLux countries, remote working, particularly for the services industry, is still the recommended norm as part of the three countries’ re-entry strategy,” he says.

    “However, more and more production facilities, construction sites, engineering plants and office buildings are gearing towards full capacity and the ports of Antwerp and Rotterdam are fully operational with authorities doing everything to maintain the flow of goods in and out of the three countries.”

    Torrekens says health and safety remain the prime concern and the necessary measures have been taken to ensure social distancing on the work floor, on public transport and in public places. While industry heads and Government are doing everything they can to get everything up and running once more.

    “Things are not back to normal as yet, but the Dutch, Belgians and Luxemburgish, are keen to see business pick up again as quickly as possible,” he says. “When we are talking to buyers in our markets, we still hear that their focus is on adapting to the new reality on making their supply chain, and other critical processes, Covid compliant.

    “So any solution which helps them to achieve Covid compliance gets their full attention and that is why it’s so important to stay closely connected to your clients as they are also turning to their existing client base for inspiration and support at the moment. But BeNeLux decision makers are not currently looking at new investment projects so expect a delay in the sales cycle, be patient and stay connected with your in-market contacts.”

    But despite the delay in returning to normal, he says business is definitely moving in certain sectors and some markets remain buoyant.

    “There are opportunities and exceptions to be found, particularly in the sectors of high relevance for trade with Ireland,” says Torrekens. “The BeNeLux region is a hot spot for pharma and biotech research and innovation and it is expected that multinationals such as Johnson and Johnson, with research facilities in the Antwerp region, will invest in new laboratories for vaccine production and other virus related research.

    “So it is encouraging to see that some Irish companies are already preparing to play a part in this by strengthening their teams in markets.”

    The past few months have clearly pointed at the strategic need for digital infrastructure and the Netherlands, in particular, is a frontrunner in digital connectivity and continues to invest in its infrastructure.

    The Enterprise Ireland regional manager says communication is vital during these strange times, so Irish companies must do all they can to stay in touch with their clients.

    “An interesting fact to mention is that the Netherlands has witnessed the highest global growth rate of virtual meetings held over digital platforms in the past weeks,” he says.
    “So rest assured that if your contacts are not available for face to face meetings, they are definitely open, and accustomed, to online sessions. And please remember that the travel restrictions which are currently in place in the Netherlands, Belgium and Luxemburg should not prevent you from reaching out to existing clients and new prospects.

    “Finally Belgians and Dutch and Luxemburgish people have massively turned to online commerce and businesses have adapted their sales channels to accommodate this. This has given an extra boost to businesses in IT, and professional service but also in transport and logistics.

    “Ultimately, your solution will stand out if you have a strong value proposition which gives you a good chance to win more business in this region. And our teams stand ready to support you with advice and hands on support, so do get in touch, virtually for now, but hopefully face to face soon.”

    Get key insights on doing business in BeNeLux and the supports available from Enterprise Ireland.

    Out of their comfort zone and into the Eurozone

    Industry across every sector of the country has been affected in some way or other by Brexit. But Ireland is still very much a part of the Eurozone and Anne Lanigan, Regional Director of the Eurozone for Enterprise Ireland, says it is vital that businesses in this country realise how valuable the European market is.

    To validate this, Enterprise Ireland and the IIEA (Institute of International and European Affairs) have come together to deliver a series of three events entitled ‘Europe is our Future’, aiming to change how Irish business views the EU.

    “The EU represents the biggest free trading area in the world, giving Ireland full access to this large marketplace and the three events, the first of which took on May 28th – with the second and third coming in July and September – aim to draw attention to this,” she says.

    Untapped trade opportunities

    “The webinars will highlight the unique trade opportunities for Irish business in Europe, particularly in relation to the single market and the single currency. They will also look at the untapped opportunities for Irish owned businesses in the EU and the strong reputation which Ireland, and indeed, Irish products and services, enjoy in Europe.

    “It will also help to increase Irish business’ understanding of the EU and position the Eurozone as an extension of Ireland’s domestic market as well as highlighting the supports available to Enterprise Ireland clients.”

    The single market was designed to enable frictionless trade between member states with no customs, tariffs or other barriers to trade and regulatory alignment across the region. With a population of over 440 million people this is the biggest free trading area in the world. And Lanigan says, this makes it a very big extension to our domestic market.

    “There are so many benefits to trading in a single currency as it introduces transparency and removes costs related to foreign exchange and the associated risks,” she says. “And Ireland’s adoption of the Euro has given Irish business access to a huge single currency market and an economy with a combined GDP of $13tr.

    “Of course, Europe is also a close neighbour and proximity has been proven to increase trade opportunities, while the increased direct maritime links to France, The Netherlands, Belgium, Spain and Portugal in recent months have brought us even closer.”

    This closeness has never been more important as when Brexit finally happened in December, it highlighted the challenges which had arisen regarding trading with the UK in their new status outside the single market.

    But, while Irish firms will continue to do business with the UK, there is no doubt that the benefits of the single market now make the EU very attractive, including the benefits of ongoing regulatory alignment. And Brexit or no Brexit, the Eurozone offers the cost and transparency benefits of a single currency as well as access to a very large market.

     

    Exports to the Eurozone

    “However, while the multinational sector in Ireland has reaped the benefits of the single market, Irish owned businesses have yet to take full advantage of what is the biggest free trading area in the world,” says Lanigan. “According to 2019 data, Enterprise Ireland client exports to the Eurozone (2019: €5.6bn) were equal to just 70% of the value of those to the UK (2019: €7.9bn). This is despite the fact that the Eurozone population and Eurozone GDP is 5 times that of the UK – this is an untapped and immediate opportunity. So, the Eurozone markets are now a key element of Enterprise Ireland’s strategy and in fact since the launch of our Eurozone strategy in 2017, exports to the Eurozone have increased by over 33% and growth in Enterprise Ireland client exports increased by 15% in 2019 alone. And exports to the Eurozone are steadily increasing as a percentage of over exports – in 2019 this was 22%, up from 20% in 2017.”

    With this in mind, the Eurozone expert says Enterprise Ireland is uniquely positioned and financed to help Irish companies to both enter and scale in Eurozone markets by offering one-to-one support, through its world class market research centre, financial support and promotion of innovative Irish produce and services.

     

    Enter the Eurozone

    There is also a programme of events to introduce European buyers to the innovative capabilities of Irish companies in sectors such as internationally traded services, high-tech construction, engineering, ICT and life sciences. And the four-month Enterprise Ireland Enter the Eurozone training programme, now in its 3rd iteration, brings a group of 25 CEOs and their sales and marketing teams through the necessary steps in successfully entering a Eurozone market.

    “In addition, the IIEA, which is Ireland’s leading international affairs think tank, aims to provide a forum for all those interested in EU and International Affairs to engage in debate and discussion, and to evaluate and share policy options,” adds Lanigan. “They celebrate their 30th anniversary this year and there is also a benefit for Irish companies to become members of the IIEA, so they can stay abreast of European affairs which may impact or present opportunities for their business in addition to networking with senior figures in business and government. “So, all in all, the future for Irish companies looking to do business in the Eurozone, is looking bright.”

    Evolve UK Webinar – Selling to the NHS in the post-Brexit era

     

    The NHS provides a significant opportunity for suppliers and will continue to do so beyond January 1st 2021.

    This webinar places the spotlight on Digital Health and Health IT with insights into how you can sustain and win business with the NHS beyond January 2021. It was developed to inform Irish businesses considering selling to the NHS for the first time as well as those needing additional information about the overall UK healthcare landscape and the various procurement pathways.

    Hosted by Marie-Claire Henry, Senior Market Adviser – Healthcare & Lifesciences, Enterprise Ireland and Martin Bell, an expert in the UK healthcare sector.

    The webinar will feature:

    – Building relationships

    – Navigating the NHS landscape

    – Building credibility

    – Regulation & procurement

    – Market entry to sustained growth

    For any queries around selling to the NHS, please email Marie-Claire Henry.

    Evolve UK – Pharma Manufacturing Sector webinar

     

    This webinar forms part of the Evolve UK Webinar series and provides an overview of the UK Pharma sector including the regional clusters and the main UK pharma manufacturers.

    Hosted by Laura Brocklebank, Senior Market Advisor for UK Manufacturing and Heike Owen from Shibumi Consulting Ltd the webinar will look at the opportunities, challenges and hot topics in the UK Pharma sector. 

    Download the supporting report here

    Evolve UK – Local Authorities webinar

     

    This webinar forms part of the Evolve UK Webinar series and gives an insight into  how UK local authorities are developing new ideas and innovative ways of providing services.  With more than £100bn expenditure per year on a wide range of services across the UK, it is an attractive proposition for any supplier.

    Hosted by Enterprise Ireland’s Laura Brocklebank with expert insights from Go-Exporting’s Mike Wilson, the webinar will examine:

    • Changes in Local Authorities Structure

    • Local Authority Funding Update

    • Key Investment Areas of councils

    Opportunities for Irish suppliers

    • Impact of Covid-19 on UK local authorities

    Pricing Excellence: Irish exporters need to develop a robust pricing structure to safeguard their business

    

    We are currently entering a period of high inflation, with prices rising in the EU, the UK and the US. Even at home, the Irish Consumer Price Index rose to 1.7% for the year to May 2021. But after several years of stable prices, many companies are unprepared for the commercial implications of inflation, leaving them vulnerable both now and in the future – and this, according to the results of the Pricing Excellence study recently commissioned by Enterprise Ireland, is a very real worry for Irish companies operating in every country.

    Having a robust pricing strategy is important in every sector, but thanks to a prolonged period of low inflation, this skill has been underused and underdeveloped. “Pricing is a fundamental capability and relevant in every market,” says Deirdre McPartlin, Director UK at Enterprise Ireland. “It’s not a dark art or something mysterious, it’s a strategy that companies need to develop and fine-tune over many years. It has even been described as a ‘memory muscle’ that unfortunately has weakened over the years of low inflation. A pricing strategy requires both skill and confidence, and these can – and must – be learned and developed.”

    Why a good pricing strategy is so vital

    “For business to business companies, many of the SMEs we look after are dealing with powerful procurement departments that are highly skilled at getting the lowest prices,” says Deirdre. “Or they may be going up against bigger corporates that have very sophisticated pricing systems and strategies. And with online marketplaces and increased digitalisation, pricing is more transparent than ever – but it’s hard to explain value in those instances or compare like with like. And then there are companies with something completely new – how do you set a pricing strategy in a brand-new market?”

     

    Not charging enough

    An increasing number of Enterprise Ireland client companies have reported that they are finding the subject of pricing strategy more challenging recently. “We see clients that are so skilled at innovating, that work incredibly hard in winning a customer and in keeping a customer,” says Deirdre. “But they say that trying to monetise that innovation requires skill and confidence, so that pricing is not just ‘cost plus’.

    We see customers with order books going out 18 months and yet they’re operating on the thinnest of margins – so they clearly have a very valuable product or they have customers that they’ve maintained for 10 years but they’re not getting the profit margin.” says McPartlin

    If you are struggling to find the margin to invest in sales & marketing or R&D to grow and protect your business, but you’re keeping your customers, then maybe you’re not charging for all you provide.”

    To look at the challenges being face by Irish companies around the area of pricing, Enterprise Ireland partnered with international pricing and strategy consultancy Simon-Kucher & Partners to conduct a survey of Enterprise Ireland client companies on pricing strategy. This was the first multi-sectoral pricing survey of Irish companies, and the results were compared with the global averages from Simon-Kucher & Partner’s Global Pricing Study 2021, which evaluates the pricing and growth strategies of companies across all industries worldwide.

    The study involved a survey of nearly 500 Enterprise Ireland client companies covering 12 industries. The sample included respondents across top and middle management positions in a range of B2B and B2C industries. And the results echoed what Enterprise Ireland has been hearing since the end of 2000 – that Irish companies were still producing goods and solutions valued by the market, but that profit margins were increasingly under pressure.

    According to the survey, Irish exporters have shown great resilience through the challenges posed by both Brexit and Covid-19, with 54% of companies reporting improving profits in 2020, comparing well with the global average of 59%. 

    According to the survey, Irish exporters have shown great resilience through the challenges posed by both Brexit and Covid-19, with 54% of companies reporting improving profits in 2020, comparing well with the global average of 59%.

    But with volume gain consistently identified as the key profit driver, and only 8% predicting that these improvements in profits will be sustainable in the long term, any profit gains are highly vulnerable to the impact of inflation rises.

    From the survey, 71% of respondents were planning a price increase in 2021, with 35% of respondents targeting price increases above the inflation rate and 34% planning a price increase in line with inflation. But the average realisation rate for price increases was 21%, which means that a company trying to raise prices by 2% would only achieve around a 0.4% increase on average. This puts many companies at risk of significant margin erosion – even if they were targeting for increases above inflation rates.

     

    Building skills and confidence in pricing strategy

    Price is the strongest profit lever for companies ahead of cost control and increase in sales volume, and these results clearly show that Irish exporters need to develop a sustainable pricing strategy. Not only is this important to protect profit margins, but it’s also needed to future-proof the business, by giving them the resources to invest in research and development, as well as the means to invest in important business functions like sales and marketing activities.

    “It’s not price gouging or exploitation, it’s about getting a fair price for the value that you are delivering,” says Deirdre. “We’re living in a time of inflation, which is relatively new for a lot of companies – for instance, we talked to some clients who hadn’t put in place a price increase for nine years. The study clearly shows the need for companies to invest time and skills into a pricing strategy that will equip the company for future growth and success.”

    Watch our on-demand webinar with Mark Billige, CEO of Simon-Kucher & Partners to learn the steps needed to implement a price increase process.

    Plenty to celebrate stateside this St Patrick’s Day

    St Patrick’s Day offers an unrivalled opportunity to showcase Irish business innovation to a US audience.

    The traditional meeting between the Taoiseach and US President is taking place virtually this year, leveraging our important ties and connectivity with our trans-Atlantic neighbour more than ever.  

    The USA remains the world’s largest consumer market, a $22 trillion dollar economy. It grew by 4% in Q4 last year and early projections for 2021 indicate further growth of 3.2%, a strong performance for a developed economy.

    Increasingly Irish companies succeed here by recognising that the USA is no more one market than Europe is, and that to penetrate it they must go in state by state. California’s economy is, after all, approximately the same size as that of the UK. New York’s is approximately the same size as South Korea.

     

    The Pandemic Pivot

    The Covid-19 pandemic has had a significant impact, with unemployment currently at 6.9%, up from 3.5% prior to Covid, which was a 50-year low. Lockdowns vary by state but as a whole the US is a market where the pivot happened fast, and the return will too.

    One of the biggest trends we see is how major US multinationals, such as Facebook, Microsoft, and many others are embracing the lessons learned. They have ‘leaned in’ to the opportunities that remote working, accelerated technology adoption and virtual collaboration have presented.

    Interestingly, this has also led to a level of economic migration and mobility not seen in generations as more and more people also take advantage of operating remotely and move to less dense population centres.

    The crossing of the digital Rubicon has also led to accelerated growth in sectors that were once described as emerging, these include ecommerce, cybersecurity, and digital health. There has also been a marked increase in the demand for content driven by the rapid growth in usage and choice across stream platforms. These relatively sudden supply and demand shifts always result in direct and tangential opportunities, and threats.

    As people live more online, those providing back end solutions, such as data management (provision and support products and services) and security, are seeing potential for robust growth.

     

    Building Back Better

    Further bolstering the optimism for strong 2021 GDP growth is the economic stimulus plan put forth by President Biden, further supplemented by significant planned investment in infrastructure and the green economy. At time of writing the $1.9 Trillion stimulus plan has moved back to the US House of Representatives for final ratification, this is expected to provide significant economic stimulus across the US.

    Other sectors are of course challenged. International student numbers from the US to Ireland have fallen for obvious reasons. Consumer retail, for those that have not embraced ecommerce, is struggling, and other sectors that have historically relied on a tactile or physical element to the sales process, e.g. machinery, will naturally struggle more in a virtual environment.

    A big question affecting businesses, and unknown in terms of our ‘new normal’, is what airline travel will look like. Capacity is certainly not what it was pre-Covid and there are complex variables that impact this supply and demand dynamic, not least of which are staff and equipment availability. Thankfully we continue to be relatively well served on the trans-Atlantic route.

    Over the past 12 months Enterprise Ireland has also leaned in to supporting our clients to stabilise, reset and recover. Supports such as the Sustaining Enterprise Fund, Online Retail Scheme, Virtual Selling programme, Competitive Start, our many management training programmes and others have enabled companies not just to cope with the challenges of selling into the US and globally, but to compete for and capture the opportunities that now exist in our new normal.

     

    Virtual St Patrick’s Day Celebrations

    Enterprise Ireland is walking this walk too in our traditional St Patricks Day events, having taken the traditional week-long programme of events for St Patrick’s Day and working with our Team Ireland colleagues migrating it online. Where Team Ireland would normally have the Taoiseach, Ministers, and a programme of economic, political, social and cultural events from coast to coast and border to border, we have pivoted entirely and will instead be hosting a multi-faceted programme including a series of in-depth sectoral webinars.

    We are running high profile mainstream media and social campaigns this week too, to maximise the impact of St Patrick’s Day, raising the profile of Irish companies and of the Irish Advantage.

    None of us knows what the new normal will look like. We do know that it will not be a simple snapping back into the old ways. Over the past 12 months we have crossed the digital Rubicon. It is now up to all of us to embrace the digital opportunities on the other side. As Henry Ford said, “Whether you think you can, or whether you think you cannot, you are right”. We can.

     

    Join Enterprise Ireland USA for the ‘Ireland and the US: On Track to Getting Back’ virtual event on 16th March where senior business leaders from both sides of the Atlantic will discuss learnings from 2020, and powering growth in 2021. Register here.