Supporting female entrepreneurship benefits everyone

 

When women play a smaller role in growing the economy, we all lose out. Women make up 50% of the population and the female employment rate is over 55%. Yet until a few years ago, female-led companies comprised 7% of Enterprise Ireland’s High-Potential Start-Ups group, just like the international average. Fewer female entrepreneurs meant fewer ideas, less innovation and export potential. Over the last number of years, Enterprise Ireland developed a range of supports specifically designed to encourage female entrepreneurship, including a dedicated Competitive Start Fund for women entrepreneurs, offering €50,000 in start-up funding. The inaugural initiative drove the highest ever number of female-led companies backed by Enterprise Ireland. In addition to accessing those supports, here are six areas you can focus on to develop as a female entrepreneur.

Fuel your ambition  Women have high levels of ambition for their businesses, setting clear targets and goals. But women can also lack confidence, particularly in financial areas. Aversion to debt and a conservative approach to risk-taking can hamper ambition. Men often apply for the maximum amount awarded in Competitive Start Funds run by Enterprise Ireland. When the first dedicated Competitive Start Fund was launched for women entrepreneurs to help address known barriers, no one applied for the full amount!

Build your skills Accelerator programmes, like DCU Ryan Academy Female High Fliers, supported by Enterprise Ireland, target challenges facing female entrepreneurs and help women to fast track business development and leadership skills. By joining a programme, you become part of a supportive group of like-minded female founders. The long-lasting relationships these programmes foster in the female start-up community have helped achieve big improvements in just a few years.

Ask No business owner knows all the answers or has all the skills it takes to succeed. It can be difficult to work alone or as part of a small team when starting a company. Women can be especially reluctant to seek support. Don’t be afraid to ask for help or advice when you need it. It is important to step outside your comfort zone and remember the adage – if you don’t ask, you don’t get.

Perfect your value proposition Be completely clear about your value proposition and the problem you are solving. Be clear on your differentiator. You don’t have to use highly technical or scientific language; you need to be understood. Clodagh Cavanagh from Abbey Machinery says that your product or service must have value for the end user. Know their needs, not what you think they need.

Perspective changes attitude The way you look at something alters your approach and attitude. Thinking about perspective allows you to understand investors and customers better. When meeting an investor, imagine what your business looks like from their perspective. Alison Cowzer from East Coast Bakehouse advises asking: How much do I want? How will I use it? How much will I return? Thinking about answers from an investor’s perspective helps you to understand the value of your business to them.

Above all, persevere Perseverance doesn’t mean sticking with your idea at all costs or doggedly pursuing a start-up that doesn’t meet the needs of the market. Perseverance means recognising that you are on an entrepreneurial journey. The start-up space can be tough but also rewarding. Aim high and keep going.

While there is still a lot to do, supporting female entrepreneurship is paying off with continued growth of women-led start-ups. Enterprise Ireland will continue to support ambitious businesswomen because diversity drives performance, and that benefits everyone.

Sweet seduction of Switzerland should whet Irish firms’ appetites

Jane Greene, Enterprise Ireland Market Adviser for Germany, Switzerland and Austria explains the allure of Switzerland for Irish companies looking to export.

Switzerland is on top of the world – almost literally, because from the dizzy vantage point of those Toblerone-shaped peaks in the Alps – it is number one for competitiveness, according to the World Economic Forum Global Competitiveness Report 2016/17.

Retaining this position for the eighth year in a row, despite the Swiss franc remaining sky-high since it was unpegged from the euro in January 2014, is a testament to the sophistication of its economy.

Innovation is key to this. Switzerland was ranked first in the world for innovation by the European Union in 2016. The Swiss Federal Institute of Technology Zurich and the University of Zurich are listed 20th and 54th respectively on the 2015 Academic Ranking of World Universities, while the International Institute for Management Development in Lausanne is among the world’s top business schools.

History and geography play a part too. For centuries, the Swiss have controlled access through one of Europe’s major physical frontiers – the Alps. Swiss engineering ingenuity has been honed by the need to tunnel and build a network of cable cars, rail tracks and motorway against gravity-defying odds, giving them one of highest road and rail densities in Europe.

Their precision engineering prowess in watchmaking has made them leaders not only in luxury goods, but also in the medical-devices industry. And, of course, those Heidi-inspiring landscapes give us Swiss chocolate, Emmental, Gruyère and an international dairy and food ingredients industry. Switzerland is an attractive market for Irish companies because it is strong in areas where Ireland also has world-leading capability and expertise. This includes pharmaceutical manufacturing, medical devices, dairy and food ingredients, financial services and engineering.

Along with the Brown Swiss cattle breed, chocolate and the Alps, neutrality is badge of Swiss identity – a shared value in a country with a historic Catholic-Protestant divide. It also has four official languages – German, Italian, French and Romansh, each with its attendant culture leanings – and 26 cantons, with the power to determine local regulations and taxes. Neutrality has made Switzerland a unique player in international relations and a major base for international agencies like the United Nations and the Red Cross, as well as sports governing bodies, including the International Olympic Committee and Fifa.

It has also contributed to Switzerland’s historic standing as a safe financial haven. Switzerland’s financial sector, including its banks and insurance industry, remains in rude health, providing some 6pc of all employment in Switzerland and accounting for a tenth of value-added.

Alongside major financial players – UBS, Credit Suisse and Zurich FS – Switzerland is home to global giants in pharmaceuticals and the food industry; for instance, Nestlé, Novartis and Roche. With 15 home-grown Fortune 500 players, it punches above its weight compared to larger neighbours, Germany, France and Italy. Now is a good time for Irish business to consider this market. Swiss companies are feeling the pain of the strong franc and are looking to retain competitiveness by sourcing outside the country.

Currently, Switzerland is the 11th-largest export market for Enterprise Ireland clients. Total sales rose from €295m in 2014 to €306m in 2015. This is higher than larger markets such as Canada, Australia and South Africa.

Switzerland’s appeal is manifold. A prosperous market, political stability, a competitive tax rate and good rankings for ease of doing business. Being outside the European Union presents few difficulties for Irish exporters because it is a member of the single market.

For sure, it’s an expensive place. But Swiss companies have massive purchasing power and a desire to do business externally. With direct flights to Basel, Zurich and Geneva taking just two hours, and plenty to occupy business travellers’ down time, Irish supplier could find Switzerland a sweet seduction.

To learn more about Enterprise Ireland supports and for further information on exporting click here

3 Steps to Successfully Launching a Medical Device in Europe

When launching a medtech device in any new market, there are typically challenges to overcome. However, the European Union is widely accepted as being an easier market to overcome compared to the USA. Essentially, there are three steps to follow to ensure it is a more efficient process:

Authorisation

Reimbursement

Route to Market

 

Authorisation – A Key Factor to Medtech Green Light

In Europe, every marketed medical device must carry a Conformité Européenne (CE) mark indicating that it conforms to relevant directives set forth in the EC Medical Device Directives. “Once your product is classified as a medical device and gets CE accreditation, it can be commercialised in any EU market,” advises Jean Charles Moczarski at Enterprise Ireland’s Paris office.

Non-implantable medical devices are considered low risk meaning manufacturers themselves can certify compliance and apply a CE mark. Higher risk devices must undergo an external review and may require clinical and/or non-clinical evidence to support approval.

The application can be filed in any member state and is reviewed by a ‘notified body’ authorised by that state’s competent authority. Currently, there are over 70 notified bodies operating in the EU; typically, these are for-profit, private companies.

The European regulatory process is an easier place to start, agrees Atlantic Therapeutics CEO Steve Atkinson. Atlantic Therapeutics has offices in Galway, London, and Salem in Germany. It attracted €15 million in venture capital to expand market reach for Innovo, a non-intrusive device to treat urinary incontinence by strengthening pelvic floor muscles. Moreover, European Union authorisation has helped open doors for Innovo in the Middle East due to the similarities between the EU and local regulatory regimes.

In contrast, medical device approval is overseen by a single authority in the USA – the Federal Drugs Administration (FDA).

In a comparison of the two systems published in 2016, Gail Van Norman noted, “Before approval of a medical device in the United States, a device must not only be shown to be safe, but efficacious. Medical devices approved in Europe need only to demonstrate safety and performance – they are not required to demonstrate clinical efficacy.”

Cork-based start-up PMD Solutions has developed RespiraSense as a continuous and accurate, discrete sensor that measures the mechanics of respiration in general ward patients who are at risk of adverse events until discharged from hospitals. The device has been trialled in hospitals in Ireland, Europe and Asia.

Having selected Europe as an initial target market, CEO Myles Murray says,

“It’s all about resources. SMEs need to be strategic about the territory they enter. The European CE pathway, although still rigorous, can be easier.”

If European industry and patient lobby groups have their way, this advantage will remain. However, it could be a case of watch this space. Proposed amendments to Europe’s medical device regulations, which would bring it closer to the US system, include involving the European Medical Agency in device regulation, tightening controls over notified bodies and requiring more rigorous clinical evidence.

Reimbursement: What you need to know to help green light your Medtech Device

Step two involves getting on the ‘approved list’ for reimbursement, so that customers – whether a hospital or patient – will be reimbursed by the relevant health insurer, if they purchase the device.

SMEs often make the mistake of assuming the data they have used to file for the CE mark will be sufficient to include them on a territory’s qualified list of products and services for reimbursement. In the era of value-based healthcare, companies need to prove that their product will deliver clinical, economic and, for patients, quality-of-life benefits.

Additionally, success in one European market does not offer a free pass to the next one. Companies should understand the various reimbursement schemes operating in intended target markets and consider what additional evidence might be required when setting up a clinical study. Specifically, they should analyse existing reimbursement arrangements for their product type or alternatively, work on getting a new procedural coding.

The Haute Autorité de Santé assesses whether a product should be made eligible for reimbursement by France’s national health insurance, based on clinical trial evidence and added clinical value. If the benefits are determined to be sufficient, the medical device is registered on a list qualifying it for reimbursement. The manufacturer then negotiates a reimbursement with the public pricing committee, or CEPS as it’s known, based on the clinical value and how it compares to existing products or therapies.

Atlantic Therapeutics found the French market relatively easy to navigate since a product code already existed for devices of Innovo’s type, allowing for reimbursement for homecare use. If Innovo is prescribed by a French doctor, the patient can simply call into a pharmacy with the reimbursement code to collect it.

The French medical device market is the second largest in Western Europe and the fifth largest in the world. Its formidable healthcare system has one of the highest spends in Europe representing 11.6% of GDP. Public health chalks up 78% of the total spend and the country is in the midst of a hospital investment programme. In Germany, healthcare expenditure represents around 11% GDP.

“The German healthcare market is unique because 90% of it is public, dominated by statutory health insurance,” says Marco Kalms, CEO of Palms & Partner, a consultancy firm based in Berlin.

Kalms says entry into the hospital (inpatient) side of the market is easy, and even off-label use of devices is permitted. On the ambulatory (outpatient) side, everything is forbidden unless approved. The Federal Joint Committee (G-BA) ratifies new procedures for coverage by the statutory health insurers.

“For the ambulatory market, you need to approach the Federal Joint Committee (G-BA), the highest decision-making body, to see if there is potential. They assess the clinical evidence and decide on how much to pay for it,” he explains.

“Once you have a CE mark, you can sell into the hospital market using an existing code or apply for a new code to one of the healthcare technology assessment bodies of the Federal Ministry of Health (BMG),” Kalms explains.

Billing is based on the German Diagnosis Related Groups (G-DRG). The compensation amount is based on data continuously gathered from German clinics. On the hospital side, the InEK Institute determines price.

“The German public healthcare market is running a surplus, something in the order of €28 billion to €30 billion, which is very different from the UK, the US, or France,” says Kalms.

“There is a reason for that. They are always looking for opportunities to save money, so with a reasonable price, a product can do well.”

“A misconception we see with a lot of clients is that having economic data will get you into the German market. The first data the health assessment technology bodies look at is clinical evidence, patient benefits and if there are proven sophisticated clinical studies.”

“A common mistake is for companies to put their workload into getting FDA and CE approval. Once they have it, they say now for reimbursement. They should have already started on this.”

Atlantic Therapeutics’ Steve Atkinson agrees and explains, “The reimbursement system in Germany depends on a network of insurers. Which insurer you are with determines how much you will get reimbursed. As a seller, you need to make sure your product is covered by each insurer, and you should get that done ahead of your launch in Germany. Otherwise, you are not going to get paid. Culturally, Germans are not used to paying for healthcare out of their own pockets.”

Route to Market: Medtech to Market

Having surmounted two major obstacles, companies have to address the final issue that faces almost any exporter – route to market.

Small medtech companies are usually best advised to sign up distributors. Additionally, they also need to be aware of the role of group purchasing organisations or GPOs. These are entities intended to help healthcare providers realise savings and efficiencies by aggregating purchasing volume and using that to negotiate discounts with manufacturers and distributors.

In France’s public hospital system, for example, the Parisian Hospital Board is a central buying group, comprising 37 hospitals organised into 12 hospital groups with 23,000 treatment beds. Its annual budget is around €7 billion.

In Germany, the leading group purchasing organisation is Prospitalia, with over 700 medical institutions and 135,000 hospital beds; 350 contracted suppliers; 500,000 listed items; and over €1 billion in purchasing volume.

Internationally, the dominance of GPOs has been blamed for narrowing channels to market to the extent that developing an effective medtech product is, in itself, not enough for a company to reach its ultimate customer.

“Public buying groups are large, powerful players when it comes to negotiating procurement contracts. This can be a hindrance for smaller companies,” says Moczarski.

Therefore, Irish companies must also work hard to create market pull, targeting influential surgeons, clinicians and patient groups to champion their products.

How to do business in the Middle East

Doing business in the Middle East has become more challenging in recent years – the process of getting a product or service on the market there is not as easy as it used to be. Enterprise Ireland Market Advisors, Eamon Sikafi and Rachel Kouyoumdjis, discuss the challenges and opportunities for key sectors, in particular, aviation and security.

To learn more about Enterprise Ireland supports and for further information on business in the Gulf States click here.

Get with the Programmers

“We try to instil a workplace mindset from the beginning, to better prepare students for the real world of work,” said Cassidy.

Any entrepreneur will tell you that the secret of a successful start-up is spotting a gap in a market and filling it. This usually involves solving a problem that prospective customers have been struggling with. For Anthony Quigley, it’s been around education, focusing on increasingly in-demand professional skills that are poorly served by more traditional training. First he did it with the Digital Marketing Institute, empowering marketing professionals with new skills for the social media era. Now, he’s tackled programming.

In 2015, he launched the Code Institute, a bootcamp for coders that sets out to address widely recognised skills shortages, hampering the growth of technology companies. With so many multinationals located in Ireland and a healthy indigenous sector, there was no shortage of local demand but Quigley had an eye on a much bigger market that he could serve with ‘one-to-many’ online courses.

Jim Cassidy, chief executive, takes up the story.

“By 2020, there are expected to be 800,000 vacant ICT roles across Europe and over a million in the US. So it became clear to Anthony that the traditional methodology being used for teaching in universities isn’t fit for purpose”

Founders of the Code Institute are not criticising what third-level technical courses teach; they’re just setting out to do something different. A computer science degree that takes four years to complete will not provide the throughput of skills the tech industry currently needs, according to Cassidy, and the sheer pace of technological change means that a lot of what students learn may be out of date by the time they graduate.

With 48-week full-time courses and 4-month part-time, the goal is to get jobready developers into the market faster and arm them with the skills that companies urgently need. The institute has been built from the ground up to be more agile than traditional colleges and will put on courses to meet spikes in demand. Its Industry Advisory Council, made up of corporates like Accenture and Morgan McKinley, recruits graduates from the institute and provides a useful barometer of the skills in demand. “We continually update, amend and change our courses based on their feedback, which helps us make sure courses are absolutely relevant,” said Cassidy.

Programme director Brian O’Grady is keen to stress that it’s not the aim or ambition of the institute to compete with a full degree. He describes the courses as “narrow scope, deep learning,” as opposed to universities that tend to be “broad scope, shallow on topics”. The big difference is that each course is hugely condensed. “When I did my postgraduate studies, I would have done around 49 hours of coding in a year. We’re doing 600 hours. It’s a very immersive experience as opposed to something that’s spread out over four years.”

The other big difference is that course participants are treated more like employees than students and given projects and practical assignments on a daily basis. “We try to instil a workplace mindset from the beginning, to better prepare students for the real world of work,” said Cassidy. “That’s why it’s project rather than exam-based. When a student is being interviewed for a job, they can show work that they’ve actually done.”

For any courses to be credible, they need to be accredited and internationally recognised. The institute’s diplomas conform to the requirements of the European educational framework and have been recognised by Edinburgh Napier University. Having identified the market and ticked the educational boxes, the focus has turned to growing the business.

In 2016, the institute raised €500,000 syndicated investment from Kernel Capital and Enterprise Ireland, which has been used to fuel overseas expansion. The biggest differentiator from bricks-and-mortar colleges is that 90% of its courses are taught online, which is fundamental to the start-up’s plans to grow internationally.

A number of global partnerships have been established in the UK, US and Saudi Arabia to advance overseas expansion, with more to come in Canada and Australia. “We have identified learning partners in each of these jurisdictions that have the expertise and skill sets to sell and support ICT-based courses,” explained Cassidy. “We have a 600-hour online course, so we need companies with a certain type of support capability.”

Course content is a combination of video and printed materials with interactive elements. The chat and collaboration app Slack is also part of the online set-up. “We try to recreate the social aspect of being in a classroom, which is a very important aspect of learning. Students can interact with each other as well as a dedicated teams of mentors,” said O’Grady. “It’s like having a professional developer sitting at the desk next to you.”

Two courses are currently running, a Full Stack Diploma that teaches the main programming languages (JavaScript, HTML, CSS) and a Diploma in Tech Fundamentals. The first appeals to first-timers with no tech experience as well as people with some programming under their belt.

“I’d say 70% of people who take it have no software development background, and they’re looking to find a new career, but we also have a good cohort of people who have been exposed to some level of software development and are now looking to upskill”

The age range is typically 24–35, and, just like traditional computer courses, it’s still male dominated.

The second course is aimed at C-level managers as well as business owners and entrepreneurs who would benefit from a better understanding of code and programming. “Every business is now a technology business,” said Cassidy. “Take the course and you’ll see what’s required to get a business off the ground faster.”

Enterprise Ireland companies with Global Ambition

Attendees at Enterprise Ireland‘s International Markets Week heard from established Irish companies successfully selling globally and had the opportunity for meetings with Market Advisors, available to provide expertise on exporting to new markets.

If you are attending IMW please consider the following:

  • In which markets are you successful and how have you achieved this success?
  • What is your business/value proposition?
  • Why have you decided to target this new market?
  • What market validation have you carried out and what evidence do you have for a demand for your product / service?

Contact the International Markets team at International Markets Week for further information.

Igloo Glass

Are ice-cubes facing a watery grave? Seven engineers from five countries have worked together to create the new patented invention “Igloo Glass” which made an appearance at Enterprise Ireland’s International Markets Week 2016.

To learn more about Enterprise Ireland supports and for further information on patents click here

Medtech star Aerogen supported from the start by Enterprise Ireland

Enterprise Ireland’s support of Aerogen began with feasibility funding in 1997, when John Power founded the company in Galway, and has been consistent ever since.

Having started in Galway in 1997, Aerogen has grown to the point where its innovative aerosol drug delivery solution has reached 75 markets around the world.

In every international market Aerogen is active in, Enterprise Ireland was its first port of call in terms of learning about those markets and accessing key contacts, according to CEO John Power.

Most recently, it worked closely with Enterprise Ireland’s overseas office in Dubai where Aerogen is setting up its own office to serve the Middle East.

“We worked with Enterprise Ireland’s people on the ground in Germany, France and the Nordic countries for years and we still use its overseas offices all over the world”

“We have found in every market that you will not get a better national industrial support group for exporting than we have with Enterprise Ireland. The people on the ground always go the extra mile and are contactable day and night.”

As a company, Aerogen is heavily focused on research and development (R&D). Supports from Enterprise Ireland have allowed the company to continue to innovate and develop new clinical products – which would probably have been too risky to undertake alone, notes Power.

“Our aerosol drug delivery solution made its name in intensive care units around the world. While this continues to be a strong focus, we have since developed products for use in emergency departments and are working on products designed for operating theatres.”

The agency has also been hugely supportive when it comes to attendance at trade shows, adds Power – for example Aerogen is just back from the Arab Health event, where it shared a booth with Enterprise Ireland and other Irish companies.

Aerogen’s top tips for entering European markets

Aerosol drug delivery system provider Aerogen has been active in European markets since 2000, and the region now makes up about 30% of its total sales.

Aerogen CEO, John Power

Here, CEO John Power shares his key pieces of advice to Irish companies contemplating exports beyond the UK.

The real key to success in European markets is having something special that they want. If you have a ‘me too’ product the purchasing decision will be based on price. You need to be offering a solution to a need in the market that is superior to what these markets have themselves.

A smaller company starting to sell abroad should go with a narrow focus and build from there. If you try to generate sales in several European markets at the same time you won’t have the bandwidth to service them. And if you don’t service them right, that will be detrimental. You’re far better off to procure one distributor in one market, get that off the ground and operating properly and then replicate this in other markets.

Don’t rush into selecting a distributor. Work long and hard on getting the right one for you in each market, as if you get this decision wrong it could work against you. Look for recommendations from other companies using distributors of products in your sector in the relevant markets.

If you really want to develop a market and distribution model in a European market, nothing beats having your own people on the ground to make sure a distributor gets the maximum amount of sales for your business.

Aviation Services and LSM Engineering – #GlobalAmbition plans for 2017

With clients across the globe, Gerry Kelly from Aviation Services in Dublin and John Cummins from LSM Engineering in Laois are making plans for the future

To learn more about Enterprise Ireland supports and for further information on building capabilities click here.

Pointers on the French Market from Irish Business Tricel​​​​​​​

France has become a key market for Killarney-based manufacturing firm Tricel since it obtained a government licence to supply sewage systems to one-off houses there in 2011. Here managing director Mike Stack shares his insights into the French market:

France is a gigantic market and you really have to commit resources to it. You can’t just dip your toes in and expect to be successful. The language is hugely important. You need people working for you that speak French. We have strong local teams on the ground, which has been very important. People from your company just arriving over once every couple of weeks won’t cut it. There has to be a local support network in the country.

Having a base in France – our factory in Poitiers – has allowed us to pursue an expansion strategy into other European markets. Once we got established there, we found distributors in Belgium and then Germany. We are also focused on French-speaking markets such as Martinique and Guadeloupe now that we have built up the language capability.

Building a strong brand has been important to us in France. Further to being awarded French and German trading licences (in 2011 and 2012, respectively) the Tricel brand for our environmental products became well established in those markets. This led us to the decision in 2014 to rebrand the whole company from Killarney Manufacturing Group to Tricel. It is quite a unique name globally and we have found since that it works well generally in international markets.

Tips for EU success from Chanelle

Around 83% of generic pharmaceutical manufacturer Chanelle’s business is now in the EU, but it hasn’t been an easy road. In the early days, it had to overcome significant challenges in terms of getting products registered in different markets. Here, managing director Michael Burke provides his gems of wisdom for companies keen to make it in the EU:

The number one lesson I have learned in relation to exporting into the EU is never to give up. You have to keep trying and submitting the dossiers – no matter what business you’re in. Perseverance and persistence have been a huge help to us as a company.

The key to our success in the EU has been having a clear strategy. You need to know what you’re about and what your goals are. I am a great believer in keeping things simple. We have a simple way of operating and it gets us places. In the past five years we have doubled turnover and it has all been organic growth. The foundations are in place to achieve this again in the coming five years.

Investment in innovation, both on the product development side and in operations, is vital. We now have 70 people working in R&D in the veterinary and human pharmaceuticals businesses. This is a high-cost centre but if you don’t invest in R&D as a company like ours you won’t have any success. Sales depend on continued innovation. On the process side, we have put huge resources and effort into introducing Lean practices to drive efficiency. We are currently working on achieving Shingo accreditation to highlight our operational excellence.