Evolve UK Webinar – UK Water Sector – AMP 7 Update and Net Zero Outlook

Enterprise Ireland UK’s webinar: UK Water Sector – AMP 7 Update and Net Zero Outlook provided attendees with an update on the UK water sector and discussed the Net Zero 2030 Routemap.

Experts from across the industry gave their perspective on key issues, including the AMP 7 investment cycle, the sector’s plan to deliver upon a net zero strategy and the role that supply chain companies will play in achieving the sector’s carbon reduction targets.

Watch the webinar to hear expert insights from

–             Lee Horrocks, Director, LCH Executive

–             Lila Thompson, Chief Executive, British Water

–             Samuel Larsen, Programme Lead, Water UK

–             David Riley, Head of Carbon Neutrality, Anglian Water

 

Enterprise Ireland’s top tips for entering the Italian market

Italy is the third-largest economy in the Eurozone and the fifth largest market in Europe for Irish exports

If you are considering doing business in Italy, please be sure to explore our tips to enter the market below and also be sure to reach out to our team in Milan.

  • Expect a longer timeline for market penetration in this region than in other European markets. Building a relationship with a potential customer can take time, and it’s a lot about trust. Once you’ve gained it, the Italian customer is very loyal.
  • Being introduced by an Italian company or by an institution can facilitate initial contact.
  • Costs for shipping goods to Italy are quite high, which can affect the final price of goods and therefore their competitiveness.
  • Market research and competitor analysis are vital if you want to approach the Italian market. You may find out that the local competition is extremely strong.
  • The perception of Ireland and Irish people is generally very positive, so build on it.
  • Be aware that the level of bureaucracy you find in Italy can be difficult to understand and frustrating at times.
  • If you intend to hire local staff, be aware of the fact that labour law is extremely rigid in Italy, definitely more rigid than in most European countries.
  • Meeting in person is very important in Italy, contact by email or phone is not enough. If you have a distributor, make sure you visit him/her on a regular basis. Meetings can happen over lunch or dinner – the eating element is very important in Italian culture and involves more than a simple sandwich.
  • Dress code during meetings is important. The first impression is made also on the basis of what you wear.
  • Don’t assume that everybody speaks English in Italy. It is quite often not the case. Making the effort of saying a few words in Italian is always appreciated
  • Be aware that the business culture in Italy is much more formal than in Ireland: don’t call people by their first name at the first meetings. Titles and hierarchy are important but the formal approach can vary according to the sector.

If you are considering doing business in Italy be sure to reach out to our team and read our Going Global Guide for more information.

 

If you would like to know what to prepare ahead of your first MA call, click the graphic below

National Women’s Enterprise Day 2020 a virtual, and real, success

 

Covid couldn’t stop Ireland’s most successful female entrepreneurs from stepping up to inspire more

National Women’s Enterprise Day 2020, organised by the Local Enterprise Offices, was like no other in that, because of Covid, for the first time in its 14-year history, it took place entirely online.

In all other ways, it was exactly the same – providing women with the inspiration, support and confidence to start and grow a business.

Sheelagh Daly, Entrepreneurship Manager at Enterprise Ireland, has been involved in this flagship event for women in business right from the start.

National Women’s Enterprise Day was an initiative set up by the Local Enterprise Offices in 2007, supported by Enterprise Ireland.

“Back then the landscape was quite different in that there was a dearth of female entrepreneurial role models. If you went back and looked at the newspapers, for example, there weren’t many women being profiled in a business or entrepreneurial setting,” says Daly.

Providing role models 

“Research shows that role models are an important way to inspire women and give them the confidence to start a business.  So we knew we needed to profile women who had done it successfully already. It was that whole concept of ‘to be it you have to see it’,” she says.

But a lack of role models wasn’t the only challenge.

“At the time there was also a real lack of access to business networks for women. While the Chambers of Commerce were, of course, important, they tended to be for more established businesses. More informal networks, such as rugby clubs and golf clubs, didn’t provide the same level of access to women.”

There was a need for “a mechanism to provide women with access to networks in order to inspire, demonstrate and build confidence in female entrepreneurship,” she says.

National Women’s Enterprise Day was just the mechanism.

Showcasing success – and support

“It was also a means to disseminate the huge range of supports available from lots of different government agencies, not just from Local Enterprise Offices and Enterprise Ireland, but from Intreo, Failte Ireland and the Credit Review Office,” she explains.

“The idea was to bring all these things under one roof, on one day, with one big bang that would put female entrepreneurship on the map.”

It did just that.  “The first event was held in Mullingar and was fantastic, and overbooked, so we carried on.”

Indeed, the event grew so much that in recent years the Local Enterprise Offices have run regional versions too, to enable even more women to attend.

All followed the same proven format of enabling participants to listen to successful women at different stages of their business journey, to gain an understanding of the supports available to them, and to have an opportunity for networking.

“Then, in 2020, we had Covid,” she says.

Covid can’t stop it

Having supported so many businesses to ‘pivot’ to online to cope with the pandemic, the network of Local Enterprise Offices were quick to do the same with National Women’s Enterprise Day. It took place on Wednesday 14th October, entirely remotely, and was a huge success.

“We saw an enormous attendance of 1641 people which was amazing and well reflected this year’s theme of ‘Stronger Together’,” says Daly.

Speakers included Olympian turned businesswoman Derval O’Rourke, who talked about the strength, discipline and resilience required to deliver peak performance in one sector before pivoting to another.

Sonia Deasy, founder of international beauty brand Mortar & Pestle, spoke about her journey taking a brand from “local to global”.

A series of ‘leading lights’ included successful female entrepreneurs across a range of sectors, from Clare Hughes of CF Pharma in Kilkenny to Mary Walsh of Ire-Wel Pallets in Wexford and Odilon Hunt of AVA Audio Visual in Sligo.

Exploring overseas markets

Sheelagh Daly hosted a panel discussion entitled “Exploring Overseas Markets”, featuring expert commentary from Anne Lanigan, Enterprise Ireland’s Regional Director Eurozone, and Marina Donohoe, Enterprise Ireland’s Director for UK and Northern Europe.

As well as exhorting female entrepreneurs to explore Eurozone markets, they pointed out that the UK will always be hugely important to Irish businesses too.

Marcella Rudden, Head of Enterprise with Local Enterprise Office Cavan explained the questions to address when starting your export journey.

“She spoke about how to choose a market to target and how the Local Enterprise Office should be your first port of call because it has the supports to help you, both financial and otherwise,” says Daly.

One of the main threads running through the day was not to be afraid of exporting, she says. “The message was that it isn’t something that should be seen as intimidating and that there is help available.”

That help is not just from Local Enterprise Offices but from all sorts of sources, including networks for women in business in countries such as France and Spain, delegates heard.

“Before you commit to a market do the research, make sure that it’s the right market for you and that you can compete in it, and don’t be afraid to ask for help,” says Daly.

Information is crucial. Both men and women have similar business ambitions but research indicates that women take a more cautious approach, including in areas such as borrowing for business. They typically “prefer more information before they take a risk”, says Daly.

“The ambition is very much there but the approach is different.”

Women’s success is Ireland’s success

National Women’s Enterprise Day 2020 took place in a year which also saw the launch of Enterprise Ireland 2020 Action Plan for Women in Business. This important six-year strategy to support female entrepreneurship was launched in February, just before Covid.

“The reason such emphasis is being put on women is because we are still looking at a much higher proportion of men in leadership and entrepreneurship,” explains Daly.

This needs addressing because, both as an economy and a society, we “need the skills and talents of all our population to be realised,” she says.

We also need those businesses that are started to be the best they can. “All the research demonstrates that the greater the diversity the stronger, more profitable and faster-growing the business,” says Daly.

“That leads to wider economic benefits, so it’s a real economic imperative that everybody, regardless of gender or other diversities, does not face barriers when it comes to starting or growing a business.”

 

Watch the ‘National Women’s Enterprise Day Virtual Event’ sessions on-demand here

 

Evolve UK Podcast – Retail – in conversation with Validify’s CEO

Enterprise Ireland’s Evolve UK podcast series shares market insights to help Irish businesses identify opportunities across the UK.

Allyson Stephen, Enterprise Ireland UK’s Market Advisor for Consumer Retail, sat down with Fergal O’Mullane, CEO of UK retail tech platform Validify, to discuss the impact of Covid-19 on the platform and where the sector might be in the coming months.

 

 

 

 

Evolve UK Podcast – Local Authorities

Enterprise Ireland’s Evolve UK podcast series shares market insights to help Irish businesses identify opportunities across the UK.

This episode is hosted by Deirdre McPartlin, Enterprise Ireland UK manager in conversation with Brendan Barry, Director, EI Electronics and Steve Trafford, National Sales Manager, AICO.

EI Electronics, one of Ireland’s largest electronics manufacturers, acquired AICO, a market leader in domestic fire and Carbon Monoxide (CO) protection,  and now has almost 1000 employees globally with revenues in the hundreds of millions. EI electronics and AICO joined the podcast to discuss what makes the partnership work and their success over the last 30 years.

 

 

Horizon 2020 – MiniStor – supporting the development of clean and efficient energy

“Taking part in a Horizon 2020 project is a good way to progress not only as a researcher but also personally in terms of management skills. I’ve found the whole experience to be very enriching.”

Dr Carlos Ochoa, Co-ordinator of the MiniStor Horizon 2020 project

 

Overview:

  • Tyndall National Institute in Cork is leading an international consortium that is developing an advanced, compact, integrated solar-powered system that stores heat in a novel way.
  • The project is being significantly funded by the European Union’s Horizon 2020 research and innovation programme.
  • The project is on course to achieve its first milestone of completing a preliminary design by July 2020.

 

MiniStor case study

If two heads are better than one then it goes without saying that multiple research centres, universities and specialist companies working together can achieve more than one. That’s the philosophy that underpins the Horizon 2020 programme. The European Union’s research and innovation instrument has an €80 billion funding pot and is supporting consortia across Europe to transition great ideas from the laboratory to the market.

One of those great ideas is the MiniStor project, the brainchild of Dr Carlos Ochoa of the International Energy Research Centre, which is based at Tyndall National Institute in University College Cork in partnership with Cork City Council.

“In basic terms the MiniStor project is about storing heat from the sun to use later. The heat is captured via renewable energy sources such as solar panels and then stored in special salts, making it much more energy efficient than water-based systems,” explains Ochoa.

The project aims to significantly decrease energy consumption in residential buildings, reducing their overall environmental impact.

 

Building the team

“When I read the Horizon 2020 call for technologies enabling energy-efficient systems and energy-efficient buildings, I made a preliminary sketch of my idea and then we considered what the scope of the project would be and started looking for scientific partners who could help us make the idea a reality,” says Ochoa.

“We needed particular expertise so we began contacting people via websites and LinkedIn to get them interested in the idea. We got help from Enterprise Ireland and the Tyndall European Office to find and contact some key partners.  

“In the end we found 17 other institutions across eight countries who were interested in working with us. Then we were ready to respond to the competitive call.”

 

Applying for Horizon 2020 support

The process of applying for Horizon 2020 support is sometimes perceived as being complex and onerous but, as Dr Ochoa explains, there is plenty of help available.

“It’s true that preparing the application is very time intensive but there are support services available. Nationally, Enterprise Ireland leads the Horizon 2020 support network and their support was excellent in terms of reviewing the main idea to determine if it had some potential; that’s like a reality check. They were also able to give advice on what’s required in the application documentation,” says Ochoa. “I also had a lot of support from within the Tyndall National Institute.”

The application was a success and the project received funding of over 7.5 million, some 87% of its total budget.

“Without Horizon 2020 support this project could not have gone ahead. We may have been able to do something at a much smaller scale but we wouldn’t have had access to the same amount of expertise,” says Ochoa.

 

The experience so far

Ochoa has been a participant in Horizon 2020 projects before but this is his first time as co-ordinator.

“Being the co-ordinator for an international project that has so many participants can be challenging because everyone has their own working style and their particular corporate culture so you have to balance the needs of the partners with the needs of the project. So far it has been working well and we’ve been able to iron out any small issues that have arisen,” says Ochoa.

Now six months into the project the team are closing in on achieving their first milestone – the preliminary design for the MiniStor system.

“It’s not a trivial achievement because all these components have not been combined before.”

Unfortunately the advent of the Covid-19 crisis and ensuing lockdown has impacted on the project. “We have slight delays because we have some demonstration sites, which are actual homes in different countries around Europe. The restrictions are preventing us from entering the houses to do monitoring. So that’s pushing back the timeline for a few months,” says Ochoa.

 

Advice to others

Dr Ochoa is keen to encourage other researchers to apply to Horizon 2020 or its successor Horizon Europe (2021–2027), an ambitious funding programme that will be larger than Horizon 2020 and will begin to roll out next year.

“It’s a good way to progress not only as a researcher but also personally in terms of management skills, which are required if you are aiming for more senior positions. I’ve found the whole experience to be very enriching. Of course it takes a lot of time and effort but it pays off,” says Ochoa.

“My experience of interacting with Enterprise Ireland has been very positive. If you have a question about Horizon 2020 or Horizon Europe they know very well what’s going on and can provide advice, and they are also very ready to give us talks explaining the scope and opportunities presented by EU programmes.”

 

For advice or further information about applying for Horizon 2020 support please contact HorizonSupport@enterprise-ireland.com or consult www.horizoneurope.ie

 

Industry Bulletin – Automotive – Impact of Covid-19 on automotive technologies

 

Jens Altmann, Market Advisor, Automotive Industry, Enterprise Ireland Germany interviewed Robert Metzger CEO and publisher at eMove360°, a trade fair and community platform for Mobility 4.0 – electric – connected – autonomous in Munich.

eMove360° Europe is already now world’s biggest B2B trade fair for electric mobility and connected & autonomous driving.

The video interview discusses the effects of the current Covid-19 situation on new technologies, forecasts on the industry and alternative ways of connecting with stakeholder in the market.

  • Effects of Covid-19 on technological development in the automotive industry
  • Influence on regulations and Electromobility  and its related supply chain
  • How to counteract current contact restrictions e.g. alternatives for physical trade shows

 

Offshore Wind Webinar – Global Market update and Covid-19 Assessment

In the second of its Offshore Wind Webinar series, Enterprise Irelands Offshore Wind Cluster are joined by the Renewables Consulting Group which provides an update on the global offshore wind market outlook and assess the implications of Covid-19 on the industry.

Dr. Lee Clarke and Sebastian Rae present detailed analysis from RCG’s recently published Global Offshore Wind Annual Report and focus on the following:

  • Provide an overview of the industry’s evolution
  • Outline key development hotspots
  • Highlight several markets of interest to Irish companies in the space
  • Assess the implications of Covid-19 on the offshore wind industry and supply chain

 

UK BPO & IT

Market Watch Industry Bulletin – BPO & IT

UK BPO & IT_Market Watch

See the webinar here.

Customer engagement is critical during the Covid-19 pandemic, as organisations across every industry look to connect, engage, reassure, and supply their customer base.

In this time of uncertainty and disruption, Irish BPO and IT companies have demonstrated impressive flexibility in providing their outsourced services to ensure international companies can overcome these engagement challenges from a remote setting and provide a positive customer experience.

Following Enterprise Ireland’s recent Industry Bulletin which looked at developments across the world affecting Irish BPO and IT Services companies, this edition of our Market Watch series focuses on the UK region and a key end-market for many Irish companies; the UK energy sector.

This webinar reflects on the

  • Immediate impact of Covid-19 on the UK Energy sector
  • Challenges for energy retailers and their customers
  • Future opportunities in the sector for outsourced service providers to develop new and stronger partnerships with energy retailers in the UK.

 

See the webinar here.

Panellists:

David Corcoran, Senior Market Advisor, Enterprise Ireland UK

Peter Haigh, former Managing Director of Bristol Energy, CEO of ELEXON, and Director of Business Retail at E.ON.

 

Enterprise Ireland’s top tips for entering the Luxembourgish and Belgian markets

The Benelux markets comprise the countries of Belgium, the Netherlands and Luxembourg. Although small in area, the region’s combined population of almost 30 million people presents three prosperous markets in their own right, and a huge opportunity to develop exports further into mainland Europe.

The Enterprise Ireland Belgium and Luxembourg team are here to help you prepare, launch and succeed in your export activities. We are eager to share the expertise and network gained from studying, working and living in the market. Don’t hesitate to get in touch with our team of dedicated Market Advisors to help you with your export strategy.

 Belgium market tips 

Belgium truly is the heart of Europe and has proven itself to be a hub of international business and networking, a large market in its own right, and also a great test market for companies with the ambition to grow and scale in the wider European region.

  • Navigating the languages. As a result of its history, Belgium is broken into 3 different regions: Flanders, Wallonia the Brussels-Capital. In turn, it has three official languages: Dutch, French and German, but most speak English. It is important to understand these differences, as the business culture is different per region.
  • In terms of business culture, it’s best to play it safe, so arrive on time and dressed your best. Business culture in Flanders mirrors that of the German or Dutch working culture as Belgian-French business culture is similar to that of France. In general, the culture is kept formal and meetings are structured to maximise productivity.
  • Belgium is a European leader in logistics and distributions; driven by its strategic location and strong cluster of ports, with the port of Antwerp being very noteworthy. With 95 % of Europe’s consumer market reachable within 24 hours.
  • Decide on a route to market: Networks are important, and it is advantageous to sell to a distributor that will resell directly into Belgium, as you can explore new potential leads and clients.
  • Get involved locally: Belgian companies are open to meeting with international sellers, and although not obligatory, a local representative is advised to facilitate a smoother entry strategy. We can recommend trusted pathfinders or sales consultants to help you along your way.
  • Trust the Process: Belgium is a great test market for businesses looking to dive into the Eurozone. Most often than not, a successful launch in Belgium leads to success in other EU markets. Make sure to leverage the multi-cultural and skilled workforce, these new perspectives are sure to benefit your product or service.
  • Understand that the tax system in Belgium is quite attractive SMEs, and they have seen a decrease in their corporate tax rate to 20% during 2018 for the first 100,000 of taxable income Better yet, these reforms helped reduce labour costs too.
  • Be prepared and know your competition: This is a highly competitive and diverse landscape, with many international and national players. Make sure to fine-tune your USP so your product or service can really stand out from the rest.
  • Be Innovative: Belgium is ranked 8th in the world on the 2018 European Innovation Scoreboard, making it more open to change and willing to embrace new technologies something Ireland happens to be very good at producing.
  • Finally, do your research. Explore the different resources available from Enterprise Ireland to delve deep into the market and really understand the opportunities and challenges that will occur. Our world-class Market Research Centre provides countless market reports, and MA’s are happy to help with market-related requests.

For more be sure to read our Belgium Going Global Guide 

Luxembourg market tips 

Luxembourg may be one of the smallest EU countries, but has become world leader in finance and administration, hosting 3,900 investment funds and fostering new opportunities for SME’s.

  • There are three national languages, which are Luxembourgish, French and German. However, English is widely used in business contexts and a translator will not always be necessary.
  • Luxembourg is number 2 in the world in terms of global logistical capabilities and is strategically located in the heart of the greater region. Take advantage of this, and make sure not to rule it out as part of a European export strategy.
  • Decide on a route to market: A sales consultant can be attractive in Luxembourg, as they assist with generating leads and gaining certifications. We can put you in touch with trusted agents who can help accelerate your business.
  • Get involved locally: As a country heavily reliant on exports itself, Luxembourg is home to businesses which are open to being approached by international companies so take a pragmatic approach.
  • Trust the Process: Luxembourg is a global destination, not just for the financial sector, but has also developed high-value industries such as logistics, biotechnology, information technology and green technology. These factors make it a good test market.
  • Understand the tax incentives Luxembourg has put in place, aimed towards stimulating innovation and support SME’s.
  • Be prepared and know your competition: Luxembourg is home to many multi-national and EU headquarters, as well as fostering a growing number of SME’s. The financial sector particularly is quite competitive, but there are plenty of opportunities in other sectors.
  • Be innovative: With a Government that makes innovation in all industries a priority, make sure to showcase your dynamic new ideas, they will be welcomed and supported.

Finally, do your research! Explore the different resources available from Enterprise Ireland to delve deep into the market and really understand the opportunities and challenges that will arise. Our world-class Market Research Centre provides countless market reports, and MA’s are happy to help with market-related requests.

For more be sure to check out our Going Global Guide Luxembourg 

If you would like to know what to prepare ahead of your first MA call, click the graphic below

Data on mobile phone

How Exertis is using blockchain to transform global tech supply chains

The global supply chains for technology products like smartphones and laptop computers are now almost as complex as the products themselves.

A typical smartphone, for example, is made up of components and materials sourced from up to a dozen suppliers on multiple continents, which are shipped to a manufacturer for final assembly before being sent onwards to distributors, retailers and ultimately sold to consumers.

This presents two major problems for manufacturers and others involved in the chain – visibility and provenance. A new project led by Dublin-based Exertis Supply Chain Services, with funding from Ireland’s Disruptive Technologies Innovation Fund (DTIF), is aimed at solving both of them.

A subsidiary of DCC, Exertis Supply Chain Services is a leader in materials supply chain design and operation. “Our focus is on technology and we provide global supply chain capability for the Exertis group and clients across the globe,” says Brian Cassidy, Head of IT and Director responsible for data protection with the company. “We are also a centre of excellence within the group for the use of blockchain technology.”

The Disruptive Technologies Innovation Fund is a €500 million fund run by Ireland’s Department of Business, Enterprise and Innovation, as part of the National Development Plan under Project Ireland 2040. It is administered by Enterprise Ireland, the trade and innovation agency. An example of the country’s strong focus on developing some of the world’s most innovative companies, the initiative funds collaborations between research facilities and ambitious companies to develop innovative technologies that change the world in which we live.

 

Exertis solves visibility problems in the supply chain

The objective of Exertis’s DTIF-supported project, which also involves Dublin-based technology company Sonalake and the CeADAR Technology Centre located at University College Dublin, is to develop a blockchain-based platform, which will transform the technology product supply chain.

“The two problems we are focusing on is the need for end-to-end visibility of products and components along the supply chain and the need to prove the authenticity of products once they reach the market,” says Cassidy.

“We are using the blockchain to provide a peer-to-peer platform for authenticating provenance and we are providing visibility across the supply chain where multiple partners and a high volume of products are involved.”

The current lack of visibility and difficulty with provenance result in a number of issues. “In terms of visibility, for any participant in the supply chain it is very difficult to know what is selling and what is not,” says Cassidy.

This lack of visibility leads to problems with availability. “Typically, the retailer might know what the distributor has in stock but won’t know what the manufacturer has. Visibility is very much limited to one point up or down in the chain. A manufacturer may not know how much product distributors or retailers have because they usually don’t share that information.”

 

Proving Authenticity

Provenance is another issue. “When the item does arrive at the retailer, proving its authenticity can be a really interesting challenge. If a fake product comes into a customer’s hands, a manufacturer wants to be able to see how it got there.”

 

Sharing information dynamically

The Exertis project is highly innovative in that it will provide an open platform for multiple users in multiple supply chains, with each participant being able to decide which other members of the chain they wish to share information with. Furthermore, it will allow them to share selected pieces of information with selected participants.

Once the data gets put on the blockchain it is immutable and cannot be deleted. “It is encrypted and decrypted at a granular level,” Cassidy adds. “A retailer might want to put a transaction on the platform but may not want competitors to know anything about it, whereas they do want the distributor and manufacturer to know. However, they may not be able to share with the manufacturer certain details such as the price they paid for it or what they sold it for. They can decrypt different parts of that dataset for different partners and their ERP system will be able to dynamically decide what information to share and who to share it with.”

Manufacturers will be able to see what is selling and how much product is in the channel in real time. This is important for planning manufacturing output, as well as for managing warranty liabilities. “Manufacturers will usually know how many units were sold, but don’t know exactly when. They need to know that for when the warranty starts. This platform will address that issue. It provides a place where all participants in the chain can contribute, but everyone controls their own data.”

Initial work on the project, began in 2018, with the DTIF-supported three-year project beginning in earnest in August 2019. “The DTIF funding has accelerated this project significantly and facilitated our collaboration with CeADAR and Sonalake. At Exertis, we have looked across our business and identified several exciting use cases, which we expect to roll out in several areas in the coming years”.

 

For more information and call dates for the Disruptive Technologies Innovation Fund visit the Department of Business, Enterprise and Innovation website.

Covid-19 impacts on the UK Water Sector

Enterprise Ireland UK is joined by experts from the UK Water Sector to discuss the impacts of Covid-19, progress with AMP 7, and the opportunities that are emerging for supply chain companies. Listen below to the podcast from May 14th.

If using Internet Explorer click here to listen to the podcast.

Panelists: Darragh Cotter, Enterprise Ireland UK, Shaun Stevens, EPS Water, Stephen Kennedy, MWH Treatment,, David Elliott, Indepen