Man with lightbulb representing Innovation

Agile Innovation Fund: Easier than ever for companies of all sizes to access R&D funding

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It is now easier than ever for Irish companies to access R&D funding to improve their products and services and compete internationally.

That was the message from Enterprise Ireland and the national network of Local Enterprise Offices to representatives from more than 60 companies who attended a research, development and innovation event recently in Dublin.

Enterprise Ireland and the LEOs pledged to use the Agile Innovation Fund to support companies of all sizes as they to seek to open new export markets and grow – promising a fast, flexible and simple application process.

 

Find more information about the Agile Innovation Fund here.

Speaking at the Agile Innovation Workshop, Eoghan Hanrahan, Enterprise Ireland Regional Director for the Dublin Region and Regional Development, said: “In doing R&D, companies have to challenge the norms, do something different, look at achieving some kind of technical innovation to try and future-proof their company.

 

Get support for Agile Innovation

“We recognise that R&D can be challenging but it is a very important step for any business to take and it’s also important that they are supported in doing so. Enterprise Ireland and the LEOs are here to assist people and companies who want to invest in R&D. The Agile Innovation Fund offers up to 50% funding to a maximum of €150,000 in grant aid.”

Irish companies are spending less on R&D than most European competitors. Latest Eurostat figures show that spending in 2017 equated to 1.05% of GDP, almost half the EU average of 2.07% and well behind R&D leaders Sweden, Austria, Denmark and Germany – all of whom spent more than 3% of GDP.

Of the €3bn that was invested in R&D in Ireland, €1bn was spent by indigenous companies. It is notable that in 2007, Ireland spent a higher percentage of GDP (1.23%) on R&D than it did in 2017.

Joe Madden, Manager of In-Company R&D Supports at Enterprise Ireland, told the workshop that the Agile Innovation Fund was designed to counter the belief among SMEs that funding R&D is too costly and that securing state support for projects is too complex and geared towards larger operations.

 

Flexible and fast access to Agile Innovation funding

“The Agile innovation fund was introduced at the beginning of 2018 as a response to a very steep fall off in applications for R&D support,” Mr Madden said. “Companies were telling us that the standard R&D application process was too complicated and very often they would have a project finished before they even knew whether they were going to get approval to do it.

“We needed to introduce something much more flexible, much faster and where the funding wasn’t as high so that we could apply a less onerous process for evaluating and approving applications.”

The main feature of the Agile Innovation Fund is its fast turnaround time, with an application process that results in decisions in a few weeks rather than several months. More than 90 companies have drawn down around €20m in funding since it was launched last year, with 90% of them rating the application process as relatively simple in a survey.

Madden added: “There are only two documents required to apply for the Agile Innovation Fund, an online application form and a project plan. The project plan is what the technical assessment of the application is based on. The technical assessors are looking for two things: is this eligible R&D and are the costs reasonable. To be eligible R&D, there has to be technical uncertainty – this means the project must demonstrate some kind of product or process development technical challenge.

“Total expenditure on any single application is limited to €300,000, so if your project spend goes to €300,001, it is not eligible for funding. Typically for a smaller company, the funding would be 45% of the total cost, which equates to a maximum grant of €135,000. If a small company collaborates with a partner, this funding can rise to 50% and therefore the limit increases to €150,000.”

The goal of the Agile Innovation Fund is to increase the amount of spending by indigenous companies of all sizes on R&D across the economy.

 

Local Enterprise Office support

Oisin Geoghegan, Head of Enterprise at LEO Fingal, advised companies that are not Enterprise Ireland clients to get in touch with their Local Enterprise Office.

He said: “Providing assistance and funding for R&D projects or innovation is one of the core reasons why the Local Enterprise Offices are here. R&D is not just about wearing white coats and having a lab. Most of the businesses we are dealing with could potentially apply for and receive R&D grants

“We want to see more applications from SMEs and the LEOs will work with you to give you advice and guidance on the application process. It’s called Agile for a reason, the application process is straightforward, it’s online and we want to see applications processed and approved quickly.”

Apply for the Agile Innovation Fund now.

John Ferguson Ambition Asia Pacific 2

‘Phenomenal’ middle class growth in Asia Pacific an opportunity for Irish companies

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The growth of the middle class throughout Asia Pacific presents ambitious Irish companies with unprecedented opportunities, delegates at the recent Ambition Asia Pacific conference in Dublin heard.

Some 23 million new ASEAN households are on track to earn more than US $35,000 a year by 2030 in what is “the fastest-growing, most dynamic region in the world,” said John Ferguson, Director of Country Analysis at the Economist Intelligence Unit, who provided an overview of growth trends and opportunities in the region.

 

Growth rates in Asia Pacific countries

In China, major strategic programmes such as Made in China 2025 and the long term Belt and Road construction initiative “are not going away”, he said.

“Chinese growth is still just very modestly slowing down to around 6%,” he said. The government there is using monetary goals and fiscal policy to maintain that growth.

Even allowing for the challenges facing China, “it’s still going to grow pretty reasonably well over the next couple of years,” he said.

Growth prospects in Japan, at 1%, are much smaller, however. As a huge, developed and rich economy, it’s one in which there are still “a lot of opportunities” for Irish companies, he suggested.

Much of that opportunity relates to Japan’s Society 5.0 initiative, the Japanese government’s focus on artificial intelligence, sensor technology and automation.

“This is a huge initiative for the Japanese. That’s where some of the growth opportunities will present themselves in Japan, already a highly developed economy but really trying to push themselves with this fourth industrial revolution.”

India represents a particularly “bright spot” in the global economy, said Ferguson, who predicted growth of around 7% on average likely over the next five years.John Ferguson Ambition Asia Pacific

This compares with global growth of around 2% and Asian growth of between 4% and 5%. India’s growth outlook is “extraordinary”, he said.

The primary opportunity in India, as in Asia Pacific countries such as Vietnam and Cambodia, is one of population development and subsequent growth in demand for consumer goods and services.

With predicted growth levels of 5% and a large population, Indonesia is another really strong performer, again driven by the fast growth of its middle, or consuming, class, he said.

Indonesia’s five-year growth rate forecast is almost double that of Singapore’s, at 2.9%. However, the additional opportunity in Singapore comes from its ease of doing business and its popular status as a launchpad from which to do business elsewhere in the Asia Pacific region, he said.

So, while Singapore is growing a more slowly than some of the less well developed countries in the region, it’s still growing at “a pretty impressive rate of growth for economy at its stage of development.”

South Korea is another mature market but still likely to show average growth of 2.7% over the next five years. “In our view, that’s a pretty reasonable growth for a country at that stage of development.”

“The rising middle class in the Asia Pacific region is phenomenal. The world is moving east.” Kevin Sherry, executive director Global Business Development, Enterprise Ireland

Australia – another frequent launchpad into the wider region for Irish companies – and New Zealand are both stable economies but, cautioned Ferguson, both are seeing climate change and immigration becoming significant political issues.

Kevin Sherry at Ambition Asia Pacific Conf.For Irish businesses looking at these markets, either as part of their supply chain or as end markets, it’s worth keeping an eye on regulatory initiatives in relation to either, he said.

Enterprise Ireland is working with more than 600 companies who are doing business in the Asia Pacific region.  “Irish companies are used to winning in the Asia Pacific markets,” said Kevin Sherry, executive director Global Business Development at Enterprise Ireland.  “The rising middle class in the Asia Pacific region is phenomenal. The world is moving east.”

Depending on what happens in October in relation to Brexit, Ireland may be the only English speaking country in the EU, a fact that presents challenges but opportunities too, he pointed out.

Enterprise Ireland is expanding its footprint in the Asia Pacific region to help support Irish companies looking to capitalise on the growing level of opportunities there, opening new offices in Auckland, in Ho Chi Minh City, Vietnam, in Melbourne, Australia and in Shenzhen, China, he said.

 

Read more Global Ambition articles on the opportunities for Irish companies in Asia.

Irish fintech

Nordics are embracing Irish fintech innovation

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Tom Holgersson, a senior fintech advisor based in Enterprise Ireland’s Stockholm Office, describes why Irish fintech is thriving in the Nordic region.

“Similar to the Irish approach, the Nordic financial services industry is quite innovative. They are willing to both leverage and embrace new technologies to drive revenue and reduce cost,” says Stephen Florence, Account Director at Fenergo.

Irish fintechs have been active in the Nordics for years, with an increasing number targeting growth in the region. Success has been built on shared attitudes to innovation and the potential of both markets to develop as globally significant fintech hubs.

Both benefit from thriving tech scenes. Sweden is second only to Silicon Valley in terms of the number of unicorns – multi-billion-dollar tech companies – produced per capita. According to data from OECD, Sweden has 20 start-ups per 1,000 employees, compared to five in the US. Companies like Spotify, King and Skype are household names.

 

Impressive growth of Irish fintech

Over the past few years, the Irish fintech sector has grown impressively. Since 2014, Enterprise Ireland has invested in more than 80 fintech start-ups. That portfolio generated more than €1 billion in revenue in 2016.

In the Nordics’ rapidly growing sector, Sweden stands out. According to Nordic Tech List, Swedish companies attracted over 75pc of total fintech capital invested in the region in 2017. Well-known fintechs include Klarna, iZettle, Trustly and Tink.

Established Irish players, including Fenergo, Monex, Rockall Technologies and Corvil are known to many in the Nordics. Meanwhile, a new breed of companies is emerging, which includes Ammeon, Boxever, Cambrist, Leveris, AQMetrics and Know Your Customer.

 

Innovative solutions for global issues

Innovative fintechs have focused on solving problems across the global financial services industry. The mix of companies blending finance and tech has supported disruption, advancing new ways to understand, test and prove adherence to compliance regulations.

Solutions span a range of applications across regulatory reporting, risk management, Know Your Customer (KYC) compliance, anti-money laundering, secure messaging and transaction monitoring. The biggest opportunities stem from banking and finance regulations that apply globally.

Fenergo’s ability to solve challenges for global banks is proving an advantage in the Nordics. Stephen says, “The Nordic region has multiple regulatory jurisdictions, languages and currencies. Some form part of the European Union – Finland adopted the euro, Denmark and Sweden did not and neither Norway nor Iceland are members of the EU. This poses complex compliance challenges for financial institutions that are operating across the region. As we have a rules-based engine, we can support multiple regulatory demands with one instance of the solution. If we look at our current client base, most are global institutions who have experienced and solved the same challenges that financial institutions in the Nordics are currently facing.”

Beyond regtech, developments in big data, payments and cybersecurity are compelling.

Like other industries, banking faces the opportunity and challenge of leveraging real-time data and becoming more customer centric. Analysing large volumes of data will enable banks to better predict and tailor solutions for individual customers.

The area of payments is also creating challenges, with the landscape facing disruption due to changes in the value chain. Payments regulations are putting banks’ revenue under pressure and removing barriers to entry, as changes in customer behavior and increasing digitalization opens the field to new local and international players. Innovative fintech solutions are driving banks to offer customers more engaging and interactive services, with most exploring options in mobile wallets, loyalty cards, blockchain, account aggregation across multiple banks and foreign exchange services.

 

Regtech & Cybersecurity

The importance of cybersecurity continues to rise, as threats become more sophisticated. Most banks face challenges in malware, phishing attacks and fraud, complicated by the growing importance of customer centricity – providers must strike a balance between ease of use and security. Innovative products are emerging in biometric security, customer identification tools, malware detection and pattern recognition.

Enterprise Ireland has published a regtech white paper, which explores solutions beyond the customary compliance and regulatory requirements. It shows how regtech enables transformation across business functions by better utilising data and insights.

Download the white paper here.

This article was originally published in the Sunday Independent.

Asia Pac Conference

Ambition Asia Pacific is closer than you think

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Places are booking out fast for a major event bringing opportunities in Asia Pacific to Irish businesses.

Ambition Asia Pacific is a major Enterprise Ireland conference taking place in Dublin in June to provide Irish exporters with a roadmap to success in some of the region’s fastest-growing markets. The conference takes place on 13th June at the Aviva Stadium.

“The purpose of the event is to not only to raise awareness of the opportunities that exist in the APAC region, but to provide Irish companies with an understanding of how to do business there,” says Tom Cusack, Regional Director Asia Pacific at Enterprise Ireland.

Secure your place at Ambition Asia Pacific now.

 

Support for entering Asia Pacific

It’s one of a number of events Enterprise Ireland is hosting to support Irish businesses looking to trade there, including trade missions due to take place later this year in markets such as Japan, Korea, and China.

Enterprise Ireland is also opening two new offices, in Melbourne Australia and Ho Chi Minh City Vietnam. That brings to 10 the number of offices it has in the Asia Pacific region, a clear indication of the deepening of its support for Irish businesses looking to trade in the region.

“In the context of Brexit, expanding the Irish export footprint in markets beyond the UK is a key priority for Enterprise Ireland. The Ambition Asia Pacific event is about raising awareness in Irish companies – and the ambition – to pursue realisable opportunities throughout the Asia Pacific region,” says Cusack.

Traditionally, the biggest perceived barrier to Irish businesses in the region has been distance but ease of access has never been greater, he points out.

“Ireland now enjoys ease of connectivity to the region, with direct flights to destinations such as Hong Kong, Shenzhen and Beijing, meaning Irish companies can leave Dublin at lunch time and arrive in Asia in time for breakfast,” he says.

 

Big opportunities for Irish businesses

The scale of the opportunity for Irish businesses is unprecedented, too, and spans multiple sectors.

These include aviation. “Over the next 20 years, half of the world’s air traffic growth will be driven by travel to, from, or within, the Asia Pacific region. This rapid growth requires significant investment in infrastructure, products and services,” he says.

There are enormous opportunities for financial services and fintech too, thanks to a growing middle class, increased digitisation of financial products, and massive investor interest.

Within the past two years “fintech financing in Asia Pacific has eclipsed that of North America for the first time, and is now four times larger than the European market,” says Cusack.

“Weak legacy IT infrastructure in Asia Pacific countries incentivises quicker adoption of digital technologies, providing a great opportunity for Irish companies, not least in fintech and payments.”

The potential for education services is clear too, he says. What’s more, if the UK leaves the EU, Ireland will become the largest English-speaking education market in the EU at a time when demand for English third-level education across the APAC region is fast growing.

Construction and engineering services, healthcare products and services and agritech solutions are also in demand.

All these sectors, and more, stand to benefit from GDP growth rates across Asia, which average 6%, compared with growth rates of just 2% in Europe and the US. By 2030, Asia will account for two thirds of the world’s middle class, and Asian economies are predicted to be larger than the rest of the world combined in a matter of months.

 

Irish success in Asia Pacific

Very many Irish companies have already successfully capitalised on opportunities in the region. This means that, while opening up new markets in faraway places is always a challenge, first time exporters to the region will, in fact, be following a well established path.

“Most Irish companies’ first foray into the Asia Pacific region is via Australia, Singapore, and Hong Kong. These are familiar places in which to do business, with substantial and highly supportive diaspora networks,” he points out.

On top of that, is an array of Enterprise Ireland supports including business networking and introductions, market research and entry strategy advice, as well as financial support for market diversification.

Irish companies looking to enter the Asian market can also draw from the wealth of experience of those that have already done so. To date, more than 600 companies supported by Enterprise Ireland have exported to the region. In fact, exports by Irish companies to Asia Pacific now surpass €2 billion, having more than doubled since 2012.

 

Learn from the Irish experience in Asia Pacific

The upcoming Ambition Asia Pacific event is an opportunity to find out exactly how they did it, learn from their successes – and mistakes – and pick up invaluable tips.

In a packed programme of events, speakers include Denis Hickie, general manager ATA Group (Ireland & UK); Brian Mehigan, chief strategy officer Kerry Group, and Elaine Coughlan, managing partner and founder of Atlantic Bridge.

Niall Norton, CEO and board member of Openet Telecom; former chief digital and client experience officer at Citi Asia and EMEA Felimy Greene; and John Ferguson, director of country forecasting at the Economist Intelligence Unit will also make presentations.

The event features a number of dedicated breakout sessions, too, spanning financial services, aviation, digital technology, and international education.

It will also include an event on opportunities in China with a panel discussion featuring a number of Irish success stories in the region. This particular breakout session will include a large business delegation from the China Hi-Tech Fair trade show in Shenzhen, who are actively interested in meeting Irish companies with ambition for China.

Admittance is limited and booking out fast so to secure your place at Ambition Asia Pacific register now.

 

Map of EU with padlock

GDPR and Data transfer to or through the UK

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The General Data Protection Regulation (GDPR) came into force on 25 May 2018 and unifies data protection law throughout the EU. It gives individuals control over their personal data and requires businesses and other organisations to put in place processes that protect and safeguard that data. The regulation also addresses the transfer of personal data outside the EU and EEA.

 

Dealing with the UK, USA and other third countries

GDPR came into sharp focus this year as a result of the UK’s withdrawal from the EU. GDPR still applies in the UK, however as it is now a third country it is subject to the GDPR rules governing the transfer of data outside the EU and EEA.

 

Data transfer to/through the UK

The first thing for firms to do is to establish exactly where their data goes. Companies may not realise that their cloud storage provider is actually located in Britain or Northern Ireland. Their pension schemes, payroll, healthcare plans may all be run out of the UK and involve the regular transfer of personal data. Workplace benefits databases could also be held in Britain or Northern Ireland. Even translation services might be covered if personal data is included in the material to be translated.

Having established that data is being transferred to the UK, the next step is to decide if that needs to continue. There may be options to look for another service provider in Ireland or another EU Member State and these should be explored.

Standard Contractual Clauses

If it is not possible or if it is too difficult to take this option, there is a ready solution to hand. There is a tool that can be used to solve this problem and it is available on the Data Protection Commission website. It is known as the standard contractual clauses (SCCs). This is a set of off-the-shelf clauses developed by the European Commission and which are recognised as an appropriate safeguard to ensure that firms remain compliant with GDPR.

The SCCs are already written and only require firms to fill in the blanks with their details. They can be appended to existing contracts and come into force when both parties sign them. Once signed, this enables firms to continue transferring data to the UK in full compliance with GDPR, and people still have their rights.

The data subject is also given certain specific rights under the SCCs even though they are not party to the relevant contract. Firms are also advised to update their privacy statements to indicate that the data is transferring to the UK under the terms of the SCCs.

The SCCs will cover most situations, but there are certain more complex cases where they may not apply. These are relatively rare, but firms in doubt should consult the Data Protection Commission or seek their own legal advice  to check out their particular situation.

There are also certain situations where the data transfer is not covered by contract. These include cases where data is being transferred from a UK Controller to an Irish processor for processing and then transferred back to the Controller. This has been a relatively routine process up until now, as the data remained within the EU at all times. The best advice for firms based in Ireland who find themselves in this situation is to look at the clauses within the SCCs and insert them into the service level agreement governing the activity. This will demonstrate an intention to be GDPR compliant in the new situation.

The same will apply to Irish shared services centres carrying out global back and middle office functions for multinational parents. They should update the terms of service to UK-based affiliates to include the SCCs.

 

Data Protection Policies

Some very large organisations use what are known as Binding Corporate Rules (BCRs). These are legally binding internal codes of conduct operating within a multinational group, which applies to transfers of personal data from the group’s EEA entities to the group’s non-EEA entities. The approval of BCRs can take a significant period of time and also, given the cost and complexity of BCRs, they are not a suitable transfer tool for most Irish companies.

The only remaining questions for Irish firms transferring data to the UK concern adequacy. Certain ‘third countries’, such as Japan, have received what is known as an ‘adequacy decision’ from the European Commission. This allows a cross-border personal data transfer from the EU to that country because it has been determined to have an adequate level of data protection safeguards compared to the EU. It could take some time before the European Commission completes its negotiations with the UK Government in order to deem the UK adequate as a jurisdiction to which data can be transferred under GDPR. Therefore, companies need to explore the options available to them when transferring data to the UK.

Irish companies banking United States

How to manage US banking, employees and legal fees

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Two challenges that Irish companies sometimes experience when preparing to export to the United States for the first time involve banking and employment. The following pointers will help you to prepare.

Download the full Going Global USA: Learn your Legals guide now.

All US banks require an Employer Identification Number (EIN) confirmation letter, also known as Form SS4, before opening a business account in your company’s name.

 

How to apply for an Employer Identification Number

You can apply for an EIN online on the Internal Revenue Services website, if you already have a US social security number (SSN), or an individual taxpayer identification number (ITIN).

If you don’t have an SSN, you can apply for an EIN from the IRS by fax or have a lawyer act as a ‘third-party designee’ to prepare and process an EIN application on your behalf.

 

If you have an EIN

Some banks will accept a copy of a fax from the IRS assigning your business entity with an EIN. Others will need to see the EIN verification letter sent by the IRS, which can take weeks to arrive.

Most banks will also require a copy of the company’s formation documents – US business address and annual statement of officers and directors.

To comply with mandatory anti-money laundering legislation, US banks need to verify the identity of those opening business accounts under Know Your Customer (KYC) rules. There are several ways the requirement can be met:

  • Get a visitor visa to travel to the US and personally open an account at your bank of choice
  • Use third-party services to help you set up an account
  • Some banks will set up an account without the relevant corporate officer being in the United States. If acting on a referral from a legal representative, the process can be completed via email.

 

Employment considerations

Irish companies should carefully plan their approach to hiring personnel in the US as there are a number of potential pitfalls to be aware of. For example, if you hire someone as a consultant or independent contractor, it could later be determined that they are actually an employee under US law. Improper classification risks exposing a company to penalties and liabilities, including the withholding of taxes, benefits, and the possibility of being sued by the employee.

Laws governing US employment and benefits are complicated, which makes it vital for potential exporters to seek the advice of legal professionals.

As US benefits packages vary widely and differ significantly from those in Ireland, companies should seek advice on what employees in specific roles are likely to expect when considering a job offer.

 

Legal costs

For small companies using a lawyer or legal service provider for help with company formation and setting up, fixed fee packages in the range US$3,000 to US$5,000 are available. Packages usually include general counsel, registration fees, and the creation of incorporation, confidentiality agreements and stock issuance.

In general, you can expect to pay additional fees for operating and shareholder agreements, as they can be highly complex. While legal assistance with IP transfers can also be costly due to complexity, many Irish companies keep IP rights within the Irish parent, with the US entity established as a servicing company.

 

Access more insights on doing business in the US.

Diversity in Blockchain

Diversity key to blockchain success

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Some of the most senior figures in Irish blockchain are succeeding, not despite moving from a tech background but because of it, delegates at the Blockchain for Finance Conference heard.

Co-author of the recent Government discussion paper on the subject of blockchain, Mai Santamaria spoke at a ‘lunch and learn’ panel discussion about her background as a native of Barcelona who studied and qualified as an accountant. She worked for a number of banks and insurance companies before joining the Department of Finance over 18 months ago as a senior financial advisor.

Canadian Coral Movasseli is managing director of Girls in Tech Dublin, a global not-for-profit that runs a number of programmes designed to encourage more women to enter the tech sector. She previously worked for the Canadian government’s foreign office, as well as in telecoms and banking before coming to Ireland to work as a professional services consultant.

Laura Clifford, industry partnership manger at the ADAPT Centre based at Trinity College Dublin, told the audience how she had studied biology at university and how this led to work in the medtech and subsequently the tech sectors. She now drives fintech collaboration at ADAPT, acting as the broker bringing industry and academia together to commercialise academic research.

 

Great opportunities in blockchain today

“One of the reasons I’m focused on blockchain is because of the opportunity it represents for bigger things and further collaboration,” said Clifford, who, along with others on the panel, co-created Blockchain Women Ireland, an initiative designed to encourage women to participate in this still nascent but fast-growing sector.

Fellow panellist Emma Walker, who is managing director of Wachsman, a dedicated professional services firm for the blockchain sector, spoke of her background as a Spanish and sociology graduate. The opportunity she was given, at age 25, to set up the European office of what at the time, three years ago, was a two-person operation based in New York, gives some indication of the opportunities that exist in blockchain, she said. Today the company employs 120 people globally.

Speaker Luana Cavalcanti is a UX/UI designer at TradeIX, a blockchain technology company who started out in the hospitality sector working on cruise ships. She changed careers three years ago by retraining first in localisation and has progressed rapidly, thanks in part, she said, to mentoring she received by other women in tech.

 

Careers for professionals of all backgrounds in blockchain

People from all backgrounds are required in the fast-growing blockchain sector, and not just as technologists, but as people who can best communicate the use cases to a wide audience, delegates heard. 

“Blockchain is fragmented and, as it is emerging, questions are arising in relation to regulation, to interoperability with legacy systems, to transitions and how to manage them,” said Clifford.

It requires people with change management experience, who have transitioned initiatives before, as much as it does financial experts and tech experts, she said. “That’s why I got involved in Women in Blockchain,” she told delegates. “As you can see from the panel, not one of us has taken a linear path into the blockchain realm. It’s a very enjoyable space and I wanted to be part of that journey.”

The ‘penny drop’ moment came for her in relation to blockchain while attending an earlier conference, where a speaker called blockchain the ‘TCPIP’ of our day.

Realising that cryptocurrencies are simply to blockchain what email is to internet, “I thought, here’s an opportunity for me to be part of something and not feel like an imposter. It’s emerging. The barriers to entry aren’t there and I don’t have to try and retrofit myself into it,” she said.

Blockchain represents a paradigm change, said Movasseli, and as such it requires a diverse set of skills to drive it forward commercially.

To succeed, it requires diversity around more than gender, said Santamaria. “If you’re the kind of person that is driven by learning something new every day, you can’t go wrong with blockchain because you don’t stop learning,” she said.

It also offers a clear sense of purpose. “It really does feel there is a wider purpose to the blockchain project because it is all about collaborating to actually improve things.”

 

Enjoyed this article? Read more fintech insights here.

Irish fintech sector poised for growth

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Fintech brings together two areas in which Ireland has traditional strengths – technology and financial services, Minister Michael D’Arcy told delegates at Towards 2025: Trends in Financial Services and Fintech.

Introducing the panel discussion, part of Enterprise Ireland’s International Markets Week in October, Minister Darcy said fintech is a natural evolution for Ireland, thanks to these strengths, as well as a deep talent pool, and unfettered access to European markets.

The strengths give Ireland a platform to build on, enabling it to be at the forefront of fintech development globally.

 

Driving Ireland’s thriving fintech sector

Several recent developments support the position, he said, including the establishment in April of the Central Bank of Ireland’s Innovation Hub and industry engagement programme, designed to ensure evolving fintech and the regulatory landscape keep apace.

In June, Enterprise Ireland launched a €750,000 Competitive Start Fund for fintech and deep tech. Earlier this year Enterprise Ireland, an active investor in fintech, began a fintech census to accurately map Ireland’s fintech sector.

In May 2019, Ireland will host a meeting of the International Organisation for Standardisation (ISO), at which global standards pertaining to blockchain technology will be determined.

The Department of Finance has a working group dedicated to blockchain and virtual currencies and is commencing work on a successor to IFS 2020 – the national Strategy for Ireland’s International Financial Services sector.

Panel members at the event included Mo Harvey, fintech and financial services lead with Enterprise Ireland for Asia Pacific, based in Hong Kong, and Mai Santamaria, member of the Department of Finance working group on blockchain and digital currencies.

Joining them in the discussion, facilitated by Eoin Fitzgerald, Enterprise Ireland Senior Development Advisor for fintech, was Denise Delaney of the Central Bank of Ireland, and Laura Clifford, industry partner manager at the Adapt Centre – the Science Foundation Ireland-funded centre for digital content technology at Trinity College Dublin.

 

Growing interest in blockchain

Growing interest in blockchain was a key theme. When Laura Clifford began talking to businesses just 18 months ago about the potential of their blockchain technology, initially none of the 13 she canvassed were initially interested in doing collaborative research. That rose to three, with two more now wanting to be involved. “Appetite is increasing for blockchain,” she said.

Mo Harvey’s experience in Asia backs this up. “When we’re in the market and we talk to major corporates, banks and insurers, invariably when we are bringing in our companies (blockchain) is one of the first questions asked about – the second is AI. When a company doesn’t answer in the positive, it’s a case of ‘Why not?’”

The Central Bank’s interest is in the application of technology, rather than the technology itself, said Denise Delaney.

“We are talking regularly to all the various kinds of firms that we regulate, so we know how the business models are changing and so we know what they are doing. For us, the difficulty is firms outside of the regulatory perimeter, because we’re not accessing them.”

It’s one of the reasons it has created its Innovation Hub, to provide a direct point of contact with the sector’s leading edge.

As well as being able to answer regulatory questions, the Hub allows the Central Bank to gain intelligence on where the market is going. “That’s really useful for us and for ourselves internally. We have to build up our own expertise. We have to be able to use that data, analyse it, to be able to assess authorisations, particularly when they start coming in different technologies,” she said.

 

Moving from fintech to techfin in Asia

The move from fintech to techfin is gathering pace, delegates heard. The activities of Chinese companies such as Alibaba, WeChat and TenCent is driving this, and in the process forcing regulators to play catch up.

With a recent survey showing two thirds of Amazon Prime customers would bank with Amazon, how do regulators view the fact that businesses that are not typically regulated, and which don’t even present themselves as financial services companies, are encroaching into the area? asked Eoin Fitzgerald.

“Once they come into that space, they will come into the regulatory space and then they will be like any other regulated entity and will go through the same processes,” said Denise Delaney of the Central Bank.

“The same principles of consumer protection and sustainable business models and resilience will apply to any firm that begins to fall into that, whether they are big tech or otherwise.”

While everybody is aware of the scale of companies such as AliPay and WeChat, some of Asia’s predominance is down to the fact that the market is bigger, “it’s easier to do the 1 billion transactions”, said Mai Santamaria.

Neither do such companies have to contend with legacy systems. “Sometimes that’s the elephant in the room,” she said.

Moreover, with China, “we’re not really talking about private sector banks. We’re probably talking about publically owned banks,” she said. That makes direct comparisons difficult.

The other side of that coin is that Irish companies benefit by not having to go out and compete with a giant like WeChat or AliPay, she pointed out.

In Asia, ecommerce giants are applying for virtual banking licences, “so they are bringing themselves under the regulatory area, very much so, in partnerships,” said Mo Harvey.

This presents significant opportunities for Irish companies in areas such as digital onboarding and risk monitoring, she said.

The fact that Ireland is a small country is to our advantage, said Santamaria. “What I have seen in the blockchain work in the last six months is that when we get our heads around it, and sit around a table, we get to do things and we do them fast enough. That is where there is opportunity for us.”

This is particularly so because of the increasingly rapid pace of technological change. However, the challenge for fintech is that it is hard for the decision makers, those with the purse strings, “to understand what you are selling,” she cautioned.

“You can’t ask someone to look at potentially what it could do for them, if they don’t understand it. We take for granted that the tech is moving fast and getting complex, so the challenge is simple: as a seller of fintech or regtech, you need to be better at making sense of that message.”

For the future, the opportunity is clear, said Mo Harvey. “We are known as a tech hub, we are also known as a financial services hub. The opportunity is there to build on that. The foundations have been laid, the blocks have been built. Let’s see where we can go with that. Let’s be ambitious from an Irish perspective, as to where we sit on a global stage. That’s the opportunity.”

 

Read more about the Irish companies growing exports in the fintech space.

winning contracts US

Negotiating the non-negotiables: Tips for winning contracts in the US

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In a David and Goliath business encounter, David stands a better chance of success if it is obvious that he is good at what he does, said Sally Hughes, CEO of the International Association for Contract & Commercial Management (IACCM), speaking at this year’s E3 Entrepreneurship Export Exchange conference, organised by Enterprise Ireland and Global Situation Room.

 

IACCM is a not-for-profit organisation dedicated to raising the value and integrity of trading relationships worldwide, working side-by-side with both buyers and suppliers and with both mega-corporations and SMEs.

In her presentation, Hughes covered three lists:

  • the most common terms included in standard US contracts
  • the most important terms included in US contracts
  • strategies that SMEs need to adopt when dealing with major corporations.

She also described an example of an unnamed SME owner who negotiated a life-changing deal with retail giant Walmart and discussed how Irish firms could follow their example.

 

Show you’re an expert in your field

“In an environment where one side has significant buying power, as a supplier you have to demonstrate great quality and value,” she says. “More importantly, you need to present yourself as an expert in your field.

“The one area where there will inevitably be negotiation is price but it’s critical not to get dragged down in those discussions early on. In fact, in the first few meetings you don’t want to be negotiating price at all. The key to meaningful negotiation, and to the effective management of risk, is to get to know the buyer well.”

In Hughes’s Walmart example, the successful SME supplier spent 18 months getting to understand the retail giant’s needs. Notably, when the supplier was offered a contract with Walmart’s non-negotiable conditions, his lawyer warned him that the terms were ‘too risky’ and could cause the collapse of his business but the supplier continued to negotiate a deal.

 

Negotiating contracts in the US

According to Hughes, the terms most commonly negotiated in standard contracts in the US include:

  • Limitations of liability
  • Indemnification
  • Price, charges and price changes
  • Termination of contract
  • Scope and specification
  • Warranty
  • Performance guarantees and undertakings
  • Payment terms
  • Data protection, security and cyber-security
  • Liquidated damages.

Indeed, the IACCM chief said that, very often in contract negotiations, the areas that partners battle over the most are not always the most important. Hughes advised that the most important contract terms to focus on are those that will contribute most to your success, largely:

  • Scope and goals
  • Responsibilities
  • Prices, charges and price changes
  • Service levels
  • Performance, guarantees, undertakings
  • Limitation of liability
  • Payment terms
  • Warranty
  • Product specification

In the Walmart case, the SME owner believed he had to be better than the competition at accepting and managing risk. As part of his deal with the retailer, he requested access to sales data so that he could assume responsibility for ensuring that his products moved off the shelf.

“Success depends on the quality of the information flow from buyer to seller,” said Hughes. “Transparency is key and is in both parties’ best interest. This is about a partnership, no matter what your relative side.”

 

Winning business in the US

If you want to win business from bigger customers than you have ever had before in the United States, Hughes advised following these strategies:

  • Be better than your competition at accepting and managing risk
  • Demonstrate your expertise and educate your buyer – before discussing price
  • Get the buyer emotionally involved in your product or service
  • Demand quality information flows between you and your customer
  • You might not be able to negotiate ‘boilerplate’ – the standard terms and conditions listed at the end of most contracts – but you can ensure you implement good governance through communication protocols and problem-solving techniques
  • Even if it seems like a David and Goliath scenario, it is about a partnership. Big buying power doesn’t have to mean big negotiation power – that is down to you.

“Selling in the US market takes planning and it takes persistence,” added Hughes. “You need to understand who you are selling to, what rules and procedures they’ll be following, how will they measure value and what weightings they’ll apply to selection criteria.

“You’ll also need to have developed a negotiation strategy, how you will convince them that you are a reliable supplier committed to the market, that you are an expert in your field, that you are passionate about your product or service and that you understand fully the nature of your competition. You need to educate your buyer.”

 

Read more on doing business in the US market.

Local knowledge business US

Local knowledge can help you to set up business in the US

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No matter what your sector is, if you are boosting the local economy and creating jobs, your success will be encouraged with state-based support available to those who set up business in the US.

Every state in the union has an Economic Development Office (EDO), agency or authority, charged with attracting business to the locality and making setting up as painless as possible.

The umbrella organisation for these state-based development agencies is SelectUSA, which has personnel working in most US embassies, including Dublin.

SelectUSA investment specialists can help you to find useful data and information on the overall American economy, industry sector overviews, and relevant federal resources. To find out what makes establishing in one state different from setting up in another, you will need to access each state’s economic development agency. You can find listings for them here.

At the recent E3 ‘Entrepreneurship Export Exchange’ conference, hosted in Dublin by Enterprise Ireland and Global Situation Room, representatives from the Iowa Economic Development Authority, the Mississippi Development Authority and Enterprise Florida outlined why their state makes a good US location for Irish-owned start-ups.

Siobhan Masterson, Head of Corporate Affairs at IBEC, explained that the state-based organisations are a bit like the IDA. She estimates that, in the last year or so, representatives from eleven US states have visited the country to pitch for Irish business.

While each agency can, of course, be expected to represent its state’s interests, compelling arguments were made at the conference for considering alternatives to headline locations, such as San Francisco, Miami, Boston, and New York.

 

Setting up business in Iowa

Kaitlyn McKay, a business development manager with the State of Iowa’s Europe Office in Frankfurt am Main, advised, “Take a look at real estate prices in San Francisco or Boston. Take a look at average rates of pay in these locations. They are really expensive.

“If you are a small tech company, you would probably be better off setting up elsewhere – somewhere where there is an industry cluster for your sector but where labour is more competitively priced, and where finding and retaining staff isn’t as much of an issue.”

In Iowa’s case, the state has a strong IT sector. It is also a hub for plant, animal and human biosciences. The state capital, Des Moines, is home to America’s second-highest concentration of financial service companies. There are currently 433 foreign-owned companies operating in Iowa, including Kerry Group and CRH. Among the incentive programs companies can avail of are: a high-quality jobs programme, which offers tax benefits and loans to businesses moving to the state or expanding their facilities, a tax credit if you increase Iowa employments by 10%, and funding for new jobs training.

 

Setting up business in Mississippi

Also speaking at the E3 conference, James Miller of the Mississippi Development Authority argued that the Magnolia State was an ideal business location for new businesses for a number of reasons. Mississippi enjoys America’s lowest cost of living and ranks in America’s top ten for the most tax friendly states for business, states with the most competitive labour costs, lowest utility charges, and fastest for authorising business permits. Mississippi is also a noted hub for advanced manufacturing and has a works fund that that supports training for new jobs.

 

Supports for setting up available at state, city and country level

Not only are business supports available at state level in the US, support agencies also operate at city and country level. In some locations, business support organisations operate across state boundaries, such as Select Greater Philadelphia, a public-private partnership promoting inward investment across 11 counties in three different states.

In addition to providing access to funding and tax credits, support organisations can provide facts and figures about local market conditions. Some keep a register of vacant commercial properties and brown-field sites, others can refer you to private business networks that will help you to source accommodation, business partners, and potential customers.

“These economic development organisations aren’t just interested in big firms who will bring hundreds of jobs to their localities,” says Seán Davis, Enterprise Ireland’s regional manager for North America. “They will want to have a conversation with you if you are an SME looking to open a sub-office with two or three employees. It’s well worth giving them a phone call and 20 minutes of your time to find out what they have to offer and how they might help you.”

Masterson adds that, as well as public bodies, it’s worth tapping into the knowledge of private networks in the US, such as Chambers of Commerce, trade associations, and professional bodies. “Private organisations will tell you things that public bodies can’t necessarily reveal.

“Before deciding on a location, look at the online editions of local newspapers – they will also give you a different picture than the one you might receive from state-run economic development organisations.”

Before choosing a location in America: Do your homework and find out where you can get help.

Learn more about the Enterprise Ireland global network and and accessing the US market on our dedicated US Market page.

Female entrepreneurs show leadership credentials as they take it global

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Increasing numbers of women are making the decision to turn great ideas into great businesses.

As aspiring female entrepreneurs find the pathway to success, they are also supporting and inspiring each other along the way, through mentoring and knowledge sharing initiatives such as Going for Growth and ACORNS. This support plays a vital role in fostering entrepreneurship for women in business, from the initial idea through to becoming an internationally trading company.

 

A sprinkling of fairy magic

It was as Ireland was emerging from the depths of the economic crash that Niamh Sherwin Barry turned what had been mostly a bit of fun into one of Ireland’s most iconic and successful toy exporting companies.

The Irish Fairy Door Company has sold more than 750,000 products worldwide but it started as a chat between friends at the kitchen table one evening in 2013.

Co-founder, Niamh says: “We had these little shapes that looked like doors, and we called them fairy doors, myself and my friend Aoife. We were just discussing what our fairies were doing and laughing about it and that got us and our husbands thinking that we could definitely make money out of this.

“Our Local Enterprise Office in South Dublin was just incredible. We got €78,000 in funding and it was totally business changing. We used it for developing the product, the website, and for marketing on social media. We had been sitting around the kitchen table making the doors ourselves but now we were able to take on carpenters to make the doors.

“The LEO also gave us lots of mentoring and support getting us ready to export, they were absolutely brilliant – and it continued when we transitioned to Enterprise Ireland.

“We’ve received €450,00 in funding so far – a third from Enterprise Ireland, a third from the bank and a third from a private investor – but there has also been mentoring and support for trade shows, particularly in the US and Canada, which are big markets for us.”

The Irish Fairy Door Company recently signed a “game-changing” global animation deal to bring the characters from its fairy stories to Wild Brain, a digital network with 50 million subscribers and a portfolio that includes brands such as Fireman Sam, Curious George, Shopkins and Ben 10.

Niamh says: “This product, this little piece of wood takes the child into their own imagination and has the potential and the capacity to stay in that child’s memory forever – and I don’t think there’s that much out there that would have that power.”

Niamh’s journey with the Irish Fairy Door Company has instilled in Niamh a belief that other aspiring female entrepreneurs can also turn their great ideas into great businesses.

“There is nothing stronger than one woman helping another – I really do feel that. The networks for women run by the LEOs and Enterprise Ireland are tremendous for providing support and belief that you can achieve your goals.”

 

Female entrepreneurs build confidence and support

Anne Reilly was a full-time mother and a part-time lecturer in Irish payroll and employment law when, in 2005, she founded her own company providing payroll services and information to local companies in Co Louth.

Going global wasn’t on Anne’s radar until she received a phone call from an Australian company asking if Paycheck Plus could process payroll for their employees in Ireland.

Anne realised that her company had the makings of something much bigger. She says: “I knew that if a company in Australia could find us and trust us to run their payroll here in Ireland, then other companies could too. But I didn’t really know how to go about getting into an international market or even a parochial market at that stage and I didn’t have a whole lot of business acumen in terms of entrepreneurship.

“I was dropping the kids to school one morning and heard that Louth Local Enterprise Office was having an open day and I decided that I would go there. That was a big deal for me, I was very nervous about going in to meet people in an entity like that because I wasn’t sure whether I’d be judged.

“They gave me five sessions with their business mentor, who explained to me how to go about setting and achieving objectives for myself and the business. That had a huge impact on me and gave me a lot of confidence.”

Today, Paycheck Plus has 17 full-time employees providing payroll services in Ireland and the UK for companies from 18 different countries. Last year, the company was named In-Country Payroll Provider of the Year at the Global Payroll Awards.

“I really do believe that without the help of Louth LEO in giving me that confidence and making me feel less alone, that would never have happened. It was a huge gateway into where we ended up going,” Anne says

Anne is now very involved in supporting female entrepreneurship through Going for Growth, an initiative for female entrepreneurs based on shared learning through roundtable sessions hosted by a female lead who has developed a large business. She is also a voluntary leader and special adviser with ACORNS, which promotes female entrepreneurship and job creation in rural Ireland.

“I think many women find it easier to ask other women for help than men do to ask other men for help,” she says. “I also find women very willing to share and that’s hugely instrumental in professional and personal development because the synergy of shared knowledge is so strong.”

 

Going global from Gorey

Vanessa Tierney leveraged 15 years of experience in recruitment for tech companies when she founded the smart-working matching platform Abodoo. It connects companies with remote working professionals globally through an intuitive technology system that also reduces unconscious bias in the hiring process.

Based in the Wexford LEO-supported Hatch Lab in Gorey, Abodoo received a priming grant in October 2017 but moved quickly into Enterprise Ireland’s High Potential Start-up Unit. The company already counts Shopify, Vodafone, and Apple as clients.

Vanessa says: “Abodoo is like a dating website for remote workers. Our system will feed companies and recruitment agencies with great matches but it’s all automated – there’s no human element to Abodoo.

“We’re matching on skills. You don’t know whether the person is male or a female and you don’t know how old they are – just if they have the right soft skills, hard skills, experience, salary expectations, and connectivity. Only after you invite the match into the recruitment process do employers find out if they’re a man or a woman, if they’re 50 or 25.”

Between angel investment and Enterprise Ireland and LEO support, Abodoo has raised more than €800,000 in funding and is currently conducting a first round of venture capital funding to raise between $6 million and $10 million before launching in the US early next year.

Vanessa says, “We’ve had more than 20,000 people and a hundred companies register on Abodoo and we’ve had hundreds of matches. The majority have been in Ireland with about 20% in England. However, there are 212 million skilled people unemployed globally for whom the traditional workplace doesn’t fit their needs. The VC funding is going to allow us to reach those people, get our matchings to a really superior level, and really grow internationally.”

Eliminating bias is a key element of Abodoo’s mission and Vanessa is conscious that there is still some way to go to level the playing field for female entrepreneurs.

“There’s been such an upward trend in support by Enterprise Ireland to female entrepreneurs but if you look at the space that I’m in – tech – representation remains low. I’m not meeting many women, and just 3% of venture capital money globally goes to female entrepreneurs.”

Enterprise Ireland is working with the LEOs to develop a new strategy for female entrepreneurship, which will address some of these issues. Sheelagh Daly, Entrepreneurship Manager (Regions) for Enterprise Ireland, believes that the strong links between the two organisations and an understanding of the vital role both play will be key to doing so successfully.

“There are still areas which pose more challenges for women who are setting up businesses,” says Daly, who is a former chair of the Network of Local Enterprise Offices and was the driving force behind the inaugural National Women’s Enterprise Day in 2007. “The new strategy will be focusing on confidence building, capability building, networking, and access to finance.”

For Vanessa, it is vital that women continue to support, learn, and drive each other forward.

“Women thrive when we can connect with another woman who’s been there done it,” she says. “I proactively reached out to successful Irish women who have gone global, and they have been phenomenally supportive and that is what has given me the confidence to go for it.”

Languages Connect logo

The importance of multilingualism

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The drive for new markets shines a light on the importance of multilingualism. Julie Sinnamon, CEO Enterprise Ireland outlines why language matters.

Ireland’s small, open economy depends heavily on being able to trade internationally. The global dominance of the English language has worked to our advantage but with Irish companies looking to export into even more diverse markets, the need to acquire more languages has never been more important.

Recognising the cultural value of communicating in the buyer’s local language and developing a workforce with foreign language expertise can improve relationships and increase efficiency when entering new markets.

Learn how Enterprise Ireland can support your business with the Market Discovery Fund